Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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Superior service
Superior service, fast response and payment. Just an overall great company and outstanding staff.
Insurer: MetLife
By: James Bragg
Very helpful and prompt
Very helpful and prompt. Helped make my dogs surgery much less stressful financially
Insurer: Trupanion
By: Michelle Piechowicz
Pets Best? Hardly
I think we've figured out the business process at PB insurance. It's an effort to focus exclusively on a marketing budget on dog and cat stock photos and not any work or effort into actually covering things that happen to policy holders' pets. It's not clear to anyone I know that has Pets Best insurance why we actually have policies anymore, we don't think we've had anything reimbursed in months (including preventative measures to avoid future costs). Not sure what we are paying for in premiums which are almost $800 a year for a healthy 1 yr old small dog. We'll be switching insurance immediately, even if pre-existing conditions are factored in instead of flushing money down the drain with Pets Best.
The best!
Can’t believe I am raving about an insurance company but simply put Pets Best is seriously the best for your 4 legged family! Worth every penny!
Scam insurance
Scam insurance. I regret leaving lemonade for this garbage. My policy covers emergency vet visits, accident/injury, and the medications prescribed to my dog. They didn’t cover a penny of either visit and tried to say my services aren’t covered when they clearly are. Do not give your money to this company. Lemonade took 5 days max to get refunded and it took these idiots 13 days to even send an email about claims being denied. They are liars and thieves.
Insurer: Pets Best
By: Kayla
Lower pet insurance
Lower pet insurance. Easy to understand website.
Insurer: MetLife
By: Jeff Fuji
Great pet insurance
Great pet insurance, we have a Yorkie, now 1 1/2 years old, had her since 8 weeks. She has had a few sick visits and she is on heart worm prevention and flea prevention. I turn in the bill online and get a check promptly into our bank account. We feel very good having this coverage
Insurer: MetLife
By: Deborah cox
Trupanion gives peace of mind
I appreciate Trupanion being there for my little Maltese Lainey and us. When she has needed serious medical care, Trupanion has never failed us. The premium is a small price to pay for the peace of mind that Trupanion provides.
Insurer: Trupanion
By: Craig Cabot
I bought new car
I bought new car. Bought another policy from Sonnet. The moment i canceled old policy of the sold car premium changes for new car. Quite a bait and switch. Money grab tactics
Insurer: Sonnet
By: Inderjeet