Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,468 total


March 29, 2026

Never trust this company

Never trust this company, they are the worst all they want is to take your money. They canceled our insurance for our 4 pets because we missed one payment when we went to try and reinstate. They increased by almost 40% for each pet. We could no longer afford pet insurance to this day. I still don’t have pet insurance and that was two years ago. Instead of them, giving us our rate that they originally gave us they decided they’d rather not have our business. I hope this doesn’t happen to anyone else. This is almost put us in debt with our pets and not being able before pet bills. I hope someone reads this and it keeps you from getting caught up in something this terrible.

Insurer: Nationwide

By: denise sciarroni

March 29, 2026

Easy, simple, clear.

Honestly, I’ve had nothing but good things with MetLife Pet Insurance. Definitely recommend them to any and everyone. I’ve had coworkers go with other pet insurance companies and been very dissatisfied. Happy to say that’s not the case for me.

Insurer: MetLife

By: Meg

March 29, 2026

Superior service

Superior service, fast response and payment. Just an overall great company and outstanding staff.

Insurer: MetLife

By: James Bragg

March 29, 2026

Very helpful and prompt

Very helpful and prompt. Helped make my dogs surgery much less stressful financially

Insurer: Trupanion

By: Michelle Piechowicz

March 29, 2026

Fast service

Fast service Good rates Reliable

Insurer: Nationwide

By: customerbubba

March 29, 2026

Pets Best? Hardly

I think we've figured out the business process at PB insurance. It's an effort to focus exclusively on a marketing budget on dog and cat stock photos and not any work or effort into actually covering things that happen to policy holders' pets. It's not clear to anyone I know that has Pets Best insurance why we actually have policies anymore, we don't think we've had anything reimbursed in months (including preventative measures to avoid future costs). Not sure what we are paying for in premiums which are almost $800 a year for a healthy 1 yr old small dog. We'll be switching insurance immediately, even if pre-existing conditions are factored in instead of flushing money down the drain with Pets Best.

Insurer: Pets Best

Veterinarian: Colonial Veterinary Clinic

By: J

Useful
March 29, 2026

The best!

Can’t believe I am raving about an insurance company but simply put Pets Best is seriously the best for your 4 legged family! Worth every penny!

Insurer: Pets Best

Veterinarian: Vista Pet Hospital

By: Andrea

Useful
March 29, 2026

Scam insurance

Scam insurance. I regret leaving lemonade for this garbage. My policy covers emergency vet visits, accident/injury, and the medications prescribed to my dog. They didn’t cover a penny of either visit and tried to say my services aren’t covered when they clearly are. Do not give your money to this company. Lemonade took 5 days max to get refunded and it took these idiots 13 days to even send an email about claims being denied. They are liars and thieves.

Insurer: Pets Best

By: Kayla

March 29, 2026

Lower pet insurance

Lower pet insurance. Easy to understand website.

Insurer: MetLife

By: Jeff Fuji

March 29, 2026

Great pet insurance

Great pet insurance, we have a Yorkie, now 1 1/2 years old, had her since 8 weeks. She has had a few sick visits and she is on heart worm prevention and flea prevention. I turn in the bill online and get a check promptly into our bank account. We feel very good having this coverage

Insurer: MetLife

By: Deborah cox

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