Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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Very easy to use
Very easy to use, could be a little more specific on what is cover for things like surgeries. Price is great.
Insurer: Nationwide
By: customer
Pumpkin has been beyond extremely…
Pumpkin has been beyond extremely helpful for our family. They’ve covered so many things for us that, without them, would have been very difficult to afford. Most recently, our little girl Brooklynn (Boston Terrier) had to have 12 teeth removed and needed to see a dental specialist. The total cost came out to $5,600, and Pumpkin covered $5,000 of it. Even more impressive, the reimbursement was in our account within just 17 minutes. That level of support and speed is incredible. We’ve told many people about Pumpkin, and I would highly recommend them to anyone looking for reliable pet insurance.
Insurer: Pumpkin
By: Wade Williams
Affordable, but claims and support are frustrating
I’m sharing my genuine experience with MetLife Pet Insurance based on several years of using the service for my aging cats. The coverage itself is acceptable, and affordability is the main reason I’ve stayed with MetLife as I got it through my work, as it’s one of the few options I could find that fits my budget for older pets. They do allow claims to be submitted despite a pre‑existing condition from many years ago, which I appreciated initially. However, in practice, every claim I’ve submitted has been denied and linked back to that same historical condition, even when my veterinarian has stated the issue is unrelated. This has been a consistent outcome and has made the claims process frustrating. My experience with customer service has also been mixed. When I’ve called to ask questions about claim decisions, I’ve found some representatives difficult to engage with when I asked for clarification. During one call, the interaction felt unprofessional, which added to the frustration. Additionally, the online chat feature has rarely worked for me, limiting support options. Overall, MetLife Pet Insurance provides basic, affordable coverage, which may work for some people, especially those with older pets. That said, based on my experience, responsiveness, professionalism, and claim handling could be improved.
Insurer: MetLife
By: DD
I'm very pleased with what is covered…
I'm very pleased with what is covered under my dogs plan!
Insurer: Trupanion
By: Bethany
Website user friendly and informative
Website user friendly and informative. Affordable rates
Insurer: Nationwide
By: customer
Getting pet insurance was one of my…
Getting pet insurance was one of my better decisions! Truly worth it! Knowing I have MetLife Pet Insurance helps with the cost of having a fur baby!
Insurer: MetLife
By: customer
quick and simple sign up
The sign up was quick and easy. It's much more cost effective than my previous provider.
Insurer: MetLife
By: Ashley W
Too expensive for what I am covered for.
Too expensive for what I am covered for.
Insurer: Spot
By: James
Easy!!!
Easy to sign up. Competitive policy and prices.
Insurer: MetLife
By: Cameron M
Pets Best Pet Insurance is the Best!
"After researching the matter, I selected Pet's Best Insurance. I'm glad I did. I only wish I had done so sooner. Had I known to get my Chi/Rat Terrier's teeth cleaned,by age 2 (I think), they would cover any future periodontal disease. I chose Accident/Illness, at the lowest deductible, and they have covered everything, according to the plan I selected. I am very pleased with Pet's Best.”