Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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The pet insurance company, that not only cares about the insured but the insurer(owner).
I will start out by saying Embeace care about their customers. I have had pet insurance with Embrace since 2015. On 24 November 2018 my American Bulldog hurt her leg pretty bad. So the with and I took her to the Animal Emergency Hospital, we were told she most likely tore her ACL and that I needed to call the veterinarian hospital the next next day(how much is this going to coast? About 1500. Ok). So the next day I call and the damn appointment was made for 14 January, REALLY, but nothing I can do. They will do x-rays and the surgery all the same day. So appointment date rolls around, I take my poor dog in and she is x-rayed, I'm thinking it's going to be a long day. The Veterinarian (doc), comes in and tell me it worse that anyone thought. Both ACL's are gone. And the price for surgery in about 5,oooh dollars. My heart dropped. I'm thinking to myself there is no way in hell Embrace would cover this. I don't have 5,000 to pay out of pocket and then wait to be reimbursed. I worried, very worried. I go home, call Embrace. I get Jessica Hoffart, me being a retired marine, I'm a little strong with Ms. Hoffart. I'm upset over the price, worried how I'm going to pay, and Ms. Hoffart, the hold time is reassuring me that she and claim will do everything in their power. Ms. Hoffart sent me emails with up dates for two days. In my head I know I wouldn't hear anything for weeks for sure. So Monday the 14 of January I made the call to Embrace. Thursday 17 January, I recieved an email from Ms. Hoffart, stating that an approval had been made for XXXX, amount minis my 20%. I will tell you years came to my eyes. Not only did they approve me in record time, but they covers the whole damn claim. Just a few forms for me and the vet hospital to fill out, that was it. No stress. Embrace and Jessica Hoffart I cant forget claims department. From the bottom of my heart, Thank you so very much. My dog surgery was on 19 January, and she is recovering wonderfully. Again thank you Sincerely C. Sampson7
Insurer: Embrace
By: Sampson
Amazing service
I love Nationwide Pet Insurance. It has really helped us in so many ways. I will continue to use Nationwide as long as we own a pet.
Insurer: Nationwide
By: Hollie
premiums are still prohibitive for owners
Although it is cost saving in the long run, premiums are still prohibitive for many pet owners.
Insurer: Trupanion
By: Sandra
Premiums are still prohibitive
Although it is cost saving in the long run, premiums are still prohibitive for many pet owners.
Insurer: Trupanion
By: Sandra
The best choice we ever made (well, after getting our pup, of course)
Nationwide pet insurance offered us the level of care we were looking for with our pup - which was not only to be covered in times of illness and emergency, but also to help us cover the preventative expenses like flea and tick control and vaccinations, which can really add up over the course of a year and which are imperative to proper pet health care. Our goal is that our boy should not get sick or hurt in the first place if we are doing our best as pet-parents, and so we really do enjoy the benefits of the 'whole pet with wellness' plan. And of course, it gives us great peace of mind that when illness and emergnecy does come knocking, Nationwide will be there to see us through that as well. We have always had a very smooth claims process and received a competitive reimbursement in a short time frame. We have been happy customers and will definitely be renewing our dog's care plan this year
Insurer: Nationwide
By: Tessa
The amount re-inbursed was much more than anticipated
The amount was much more than what we thought would be paid out. Unfortunately to keep the cost down for the policy we have a higher deductible. Like anything else the insurance is needed based on the cost for care. its just amazing how the cost for pet care can be so high. Nationwide does take awhile for claims. But as stated the amount paid out was a surprise.
Insurer: Nationwide
By: Frank
A good insurance that makes it easier for pet parents to care for their pets and have coverage.
I switched to ASPCA pet insurance when the company I was with changed coverage criteria, making deductibles payable on each illness. I am pleased that ASPCA has not done that and only requires one yearly deductible. Their rates are reasonable which makes it possible for me to get the extra financial help with taking care of my 13 year old cat. They always address any of my concerns immediately when I call. At times processing claims takes longer than I would like.
Insurer: ASPCA
By: Alyce
Everything you would want in a pet insurer
Nationwide has been everything they say they are- and everything you would want in a pet insurer. The ONLY bad surprise is: they hike the premiums EVERY year.
Insurer: Nationwide
By: craig
Fast turnaround, fair benefit, accepted by local vets
As noted above. I am a long time policy holder and am generally quite pleased. I have recommended to several others.
Insurer: Nationwide
By: Gigi
Peace of mind
Molly had a "foreign object ingestion" at night the weekend before Christmas. Our regular vet wasn't available so we took her to the 24 hour emergency vets. I didn't have any hesitation taking her because I knew our insurance would help out with expenses. Thank you!
Insurer: Nationwide
By: Susan