Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,481 total


Verified April 02, 2019

Great Company

Our cat, Sydney (an Abyssinian), became ill on 1/30. He stopped eating, very lethargic. Our local vet tried various treatments (ultrasounds, meds, NG tube) to little avail. They referred us to a specialty vet in the area where he spent five days in critical care undergoing numerous lab tests, ultrasounds, blood transfusion, bone marrow biopsy, and insertion of an e-tube for nutrition. He came home, but continued to lose weight even with the tube feedings. His lab results were all over the place (esp. liver enzymes), but no cancer and/or feline leukemia. His feeding tube became infected on 3/24 which necessitated its removal. He began to eat on his own after that so he was discharged with a follow-up scheduled for a week later. Unfortunately, on 3/30, he once again became lethargic (almost unconscious) and was continuing to lose weight even though he was eating (down to 2.1 kg). We had to make the decision to euthanize our furbaby at that time as his little body simply couldn't take it. The vet said his BP was very low (47), he was dehydrated, low RBC, and that in order for him to even be strong enough for the insertion of a PEG tube, they would have to give another blood transfusion and fluids. The vet at that time suggested it was time to put our little guy out of his misery. Although it broke out heart, we felt we had little recourse at that time (he was only 6 years old). From the very beginning, Trupanion has been supportive and paid his claims with no problem. The total cost of his vet care for these six weeks was approximately $20K when it was all said and done. We never could have given him this extra time if not for the pet insurance. After our $100 deductible, they covered 90% of all covered expenses. My only quibble with Trupanion is I wish they covered vet fees when your pet is hospitalized or seriously injured or ill. It's like our insurance saving "We'll pay for your hospital bills, but not for the doctor to see you while you're there." I'm totally on board with no payment for regular vet visits, preventive care, immunizations, etc., but this is one area I wish they would revisit (emergency vet exam fees averaged $125 at our vet hospital). I am totally impressed with the no limits on care (both annual and lifetime). Other companies might require you to pick a yearly limit, but how do you really know what is going to happen in the future? We NEVER would have imagined our Sydney running up these kinds of bills. I know a lot of people complain about the premiums, but we pay $113/month for an 8 year golden retriever and our cat. I don't think that's unreasonable at all for the peace of mind this brings. We have received nice emails from Trupanion upon Sydney's passing, so they truly do care about you and your pet.

Insurer: Trupanion Canada

By: Jackie

Useful
April 02, 2019

Worth it

I was honestly ready to cancel after a rate increase when my dog turned 3. It paid off in the end when she needed acl surgery it was all covered except our $250 deductible. The claim process is slow though

Insurer: Nationwide

By: Shannon

Useful
April 02, 2019

Happy with the coverage

I’m happy with the coverage although when I calculate savings vs, annual premium, I basically break even. But I’m ok with this. Claim process is easy and I do like the electronic payment feature.

Insurer: Nationwide

By: John

Useful
April 02, 2019

Awesome service.

Awesome service. First time I've had to call, and I was very impressed. It makes me feel much more at ease, and confident I made the right decision in purchasing this policy for my pets.

Insurer: AKC

By: Kristen

Useful
April 01, 2019

Check Around

This is very good insurance but the policies are vey expensive.

Insurer: Nationwide

By: Marie

Useful
April 01, 2019

Extremely responsive to a pet owner’s needs.

As my dog is getting older (now 4), the annual cost for the pet insurance is going up quickly but I suppose that is normal.

Insurer: Nationwide

By: Joseph

Useful
April 01, 2019

Pet Insurance is the Best Decision & No Other Insurance Compares to Healthy Paws

Healthy Paws is the best decision we ever made for our dog Winnie. I did a lot of research on various pet insurance companies when Winnie first chose me six years ago. I concluded that Healthy Paws was the best, and I have not been disappointed. I have friends who chose to use other insurance companies and they have not been nearly as satisfied as I have been with Healthy Paws. Healthy Paws gives me the peace of mind that no matter what happens, we will be able to do what is best for Winnie without thinking twice about how we will be able to afford it. I highly recommend Healthy Paws to anyone who has the responsibility of loving a four legged creature.

Insurer: Healthy Paws

By: Amanda

Useful
April 01, 2019

Very easy claim process with no surprises on coverage.

I have Nationwide Whole Pet With Wellness Plans for both of my dogs. One we adopted from the pound at 7 years old and one we have had since a puppy. We have had wellness visits and injury/illness claims for both dogs. The claims process is easy (there is an app and you take pictures of the receipt with your phone), then once the claim is processed you can have direct deposit to your bank. Very easy and straightforward. Coverage was always exactly what I expected, doesn't cover nail trims, tax, environmental disposal fees.

Insurer: Nationwide

By: Chandra

Useful
April 01, 2019

Best Vet Insurance Company to work..

Easy to submit claims and direct deposits into a checking count after deductibles are met. Policy covers almost all health/injury problems my dog may encounter,

Insurer: Nationwide

By: Vito

Useful
April 01, 2019

FABULOUS

I have been with Nationwide for several years. They ha e pulled us through some ruff (lol) times. My Labrador Mix (Patriot) tore his ACL and required surgery and lots of P.T. Nationwide gave us the reimbursement in one week!! Thank you Nationwide.

Insurer: Nationwide

By: SHEILA

Useful

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