Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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Excellent customer service and efficient claim processing
I have been with Nationwide for two years now and I'm very pleased with the claims processing and customer service. The customer service is exceptional, the reps are professional, polite and knowledgeable. The few times I needed to contact customer service I was very happy with the conversations and results. I highly recommend using Nationwide for Pet Insurance, policy cost is reasonable and reimbursement is great and competitive if not better than other pet insurance companies.
Insurer: Nationwide
By: Suzanne
Extremely happy!
We had our last dog for 14 years when he got sick last year. We spent thousands to keep him alive another 6 weeks. Decided with our new Frenchie that we would take the insurance and great move. I also feel much more secure knowing in an emergency or a real sickness that you guys are behind us. Best invesment decision I made.
Insurer: Nationwide
By: CATHERINE
Insurance for Pets Better Than Insurance for People
It's worth every penny every month to know that my dog can always get exactly the treatment and meds he might need. Nationwide takes great care to check in with reminders when annual shots are due or to follow up after a visit to the vet for treatment. I have recommended this company before and will continue to do so.
Insurer: Nationwide
By: Carolyn
Thank you for helping me provide my pet with the best care
We have had Nationwide pet insurance for many years for both of our beagles. Nationwide has been there for us through check-ups, teeth cleanings, snake bites and everything in between! Thank you for taking away the financial worry so we can enjoy giving our girls the best care!
Insurer: Nationwide
By: Krista
Best care ever
It is so nice not to worry about how expensive pet care can be at the ER. Pet insurance makes everything more affordable so that my future and current pets can live longer ,happier ,and fuller lives. I am very satisfied
Insurer: Nationwide
By: Katie
Great company, easy claims, adjustable plans
I was a little worried at first since Figo is newer to the pet insurance market but trusted the numerous positive reviews and I’m glad I did! I love that you can adjust the rates, coverage, and deductible to your needs. Within a month of opening our policy, my dog developed a leg injury. Then a few months later, she developed a mast cell tumor. Then a split nail with an infection. Figo claim filing is so incredibly easy via their app. Customer service is great! All of my claims have been covered and processed quickly. Longest claim took one week. Most have been 2-3 days. Quickest was 1 day. No hassle, automatic fund transfer if selected. They’ve covered everything we signed up- platelet rich injections, laser tendon treatments, surgery, meds. They’ve covered thousands of dollars of claims without hassle. The only hiccup (and not unforeseen) was the initial leg injury and showing it didn’t pre-exist. But that was our very first claim and once we got all the records turned in, things have been easy breezy. We are so incredibly pleased and thank God we got Figo insurance when we did!!! Otherwise we would have been making very tough decisions because Reese’s vet bills accumulated were over $4000.
Insurer: Figo
By: Marney
I have the complimentary care rider but found it difficult to find practitioners that will be qualified for coverage.
I have the complimentary care rider on my dog, but I've found it difficult to actually find practitioners that will be qualified for coverage. If Riley's necessary care is covered, this score may go up, but otherwise it's frustrating to pay for insurance.
Insurer: Trupanion
By: Lauren
My rating changed from a 10 to a five.
It changed from a 10 to a five. I have a 12 week old puppy who got very sick. I'm now 4 days out from insurance kicking in and Trupanion will not help. Hopefully I won't have to use it for him in the future but I will continue paying filling pockets.
Insurer: Trupanion
By: Joyce