Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,489 total
Other Categories
Disappointed
For my dogs 6 years, I paid the most expensive plan. Really didn't benefit from it as luckily my dog was pretty healthy. Due to financial reasons, in his 6th year we downsized his plan. Now none of his meds are covered. I am very dissatisfied.
Insurer: Trupanion Canada
By: Dayna
Love it!
I knew when I was getting my Labrador Retriever, Archie, that I was going to get pet insurance. After much research I finally decided to use Embrace and I haven’t been disappointed Archie will be 3 in September 2019 and he has been insured as soon as he could get a policy. For Archie’s first year I had the insurance and the wellness plan. I knew for the first year there are so many vet visits, vaccines and such so the wellness plan made sense. After he turned 1 I only kept the insurance and stopped the wellness. When I have expenses the process is quick and easy especially with direct deposit. People ask how much his policy is and they are surprised on how little I pay. Very happy with Embrace!
Insurer: Embrace
By: Robin
Service is great
Everything is good. Why are you raising my monthly cost 25%. I used about 12% of what I have paid for the past year and this is how I am rewarded.
Insurer: Nationwide
By: Richard
Thankful for pet insurance.
I am always thankful for My pet insurance because I am in control of who we see and I am never worried about what it is going to cost.
Insurer: Nationwide
By: Tania
So glad I opted to have pet insurance - it has paid for itself
This was the first year my employer offered pet insurance. I figured why not, I had been looking into it but never ended up purchasing it until my employer offered the benefit through payroll deduct. This was the best decision ever to make, to be honest I didn't think we would ever use it but just nice to know we had it in the event we ever needed to use it. I have a 2 year old - bulldog that started displaying aggression out of nowhere. I had brought him to two different vets. The first vet stated he should be euthanized and didn't offer any solutions, outside of traveling to MSU to meet with dog behavior specialist. I didn't agree with that and ended up calling another vet to get a second opinion. I am so glad I did as the second vet was able to perform bloodwork, etc on him and then gave me the card/name of a dog behavior specialist who specializes in aggressive dogs. After visiting the second vet, I had called the training specialist almost right away. Long story short, we ended up doing a "board and train" for two weeks where he stayed on-site at the trainers kennel. When I first dropped my dog off to the trainer, my dog tried to attack him through the car window which right away made me nervous to even leave him there. Within about 5 minutes the trainer was holding my dog's leash and even pet him while I gathered my dog's items from my vehicle. By the time I had picked him back up, everyone loved him and his personality at the kennel. He was playing more calmly with other dogs and he had rotated through meeting/interacting with 20 different people. Which was fantastic, when we got him back home he was the same dog but had a much calmer demeanor. It also helped that the second vet prescribed puppy prozac and melatonin that we had started prior to the training. Anyways, so fast forward about two months after the first vet visit I had started wondering if all the medication and the training would be covered through the pet insurance we had. So I had called to ask and the Nationwide representative just told me what paperwork to submit and to go ahead and submit a claim. I was also told II would find out if I was covered or not after I submitted the claim and it was reviewed. So it would've been nice to have a more solidified answer ahead of time for what was truly covered as opposed to just submitting the paperwork and hoping for the best. But overall, it did work out and I think it was a matter of days (I think only two or three days) it took for Nationwide to review the claim and deem what was covered. Then another two days for the money to be submitted to my bank account. I have to say I was thoroughly impressed with the claim process and the ease of it once I gathered all my paperwork. I can't say enough good about this insurance and the second vet. I have been praising about both to everyone I know. I would've just been happy with the training being covered because that was a pretty big expense but after all was said and done, I had everything but about $85 covered (which I understood it wasn't covered with my plan) and they also took out the $250 deductible so I didn't have to worry about paying that. Overall, just with this one instance I feel this insurance plan has paid for itself. I was sure if they covered aggressive dog issues or not, but through reading I had found one line in my plan about it and our new vet (who gave us the second opinion) was willing to help us. I consider my pets our family and we can't just give up on them just because they have some behavioral problems. I am still disgusted with the first vet and just wonder how many other animals may have lost their lives for the same thing. It makes me sad to think about. However, instead of being angry about it I walked our dog down to the vet and gave them the business card of our dog trainer. I am also sharing news that Nationwide insurance has awesome pet insurance and that they covered all our expenses with no questions asked and no there weren't any problems with the claim process. I will be sure to let our current vet know as well, so maybe they can offer or spread the word about the Nationwide pet insurance. I was just trialing it out this year with the supplemental insurance but I am going to be upgrading to the full insurance policy that includes wellness visits next year. I can't say enough good about this insurance, but I am so glad to have opted into it. Highly recommend it. People are insured, so why shouldn't our beloved pets be? :)
Insurer: Nationwide
By: Jill
Getting my monies worth
All good. Getting my monies worth.
Insurer: Nationwide
By: Scott
I appreciate the ease of claim submission and the timely payment electronically submitted.
I highly recommend this product! The rates are reasonable and it is very assuring to know my beloved pet will be well cared for.
Insurer: Nationwide
By: Lynne
BEST Pet Insurance You Can Buy!!!!!!!!
I cannot possibly say enough good things about Nationwide pet insurance! We have an 11 month old Great Dane, who unfortunately had a leg accident a few months ago. Nationwide covered the percentage they promised, plus all of his wellness checks and vaccines to date! I researched a ton of pet insurance companies, and no one comes close to the value and quality of Nationwide!
Insurer: Nationwide
By: Claudine
I wish my health insurance was this easy and comprehensive
I'm so glad that I purchased this insurance. It's easy to submit a claim and the refund was fast. When my dog became ill, he needed me to be able to focus on him, not just worry about how I was going to be able to pay for treatment. Nationwide made that possible and he is improving. Facing a large, unexpected bill was scary and without the insurance, I don't know if the outcome would have been this good. If you want to be able to make decisions about your pet's health based on what is best for him/her and not based on cost alone, this is the answer.
Insurer: Nationwide
By: Michelle
Not worth the money
My husband and I decided to try this since it was offered through his employer's insurance plan. Our dog has Separation Anxiety due to a previously crappy life in and out of dog shelters and bad homes. He is on a prescription through our vet for Clomicalm to treat his anxiety. We were not told beforehand about it being considered a pre-existing condition, and I was actually told in the beginning by a Nationwide customer service rep that his medications would be covered as long as it wasn't preventative (such as flea/tick or heartworm). After I go to the trouble to get my vet's office to send over the prescription for his Clomicalm to Nationwide, I follow up with them only to be told they wouldn't cover it because it was a pre-existing condition. While I understand the need to have this rule for human insurance policies, I think it's dumb that they are applying to a pet's policy. The policy also has a $250 deductible, which honestly, is roughly what my dog's yearly vet bills total anyway. This is sych a waste of money. This insurance is only good if your pet is undergoing some massive surgery for cancer or something (which, to be honest, is when you really need to make the decision to put the animal down anyway since they don't live as long as we humans do). My husband and I are canceling our policy.
Insurer: Nationwide
By: Dorie