Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,489 total


September 10, 2019

Waste of Money

This is a lot of my fault. It's hard when you're rescuing puppies last minute and they need to see the vet asap. I didn't have time to wait 14 days for the underwriting process and $800 later, Nationwide was not on my side. Then they proceeded to tell me their worms were a "preexisting condition" which is false, they got worms because their previous owner left them in the field to eat poop and mud (didn't even submit this, the customer care individual just wanted to inform me). Make sure you get this way in advance before you start considering pet insurance. At this point, I don't need it and why would I pay $120/per pet if I won't even reach the $250 deductible (per pet) this year. I'll just use another insurance provider when it's time to renew their shots. Gave it a shot and wasted my money. blah

Insurer: Nationwide

By: Ben

Useful
September 10, 2019

Excellent customer service

Aside from the recent 33% monthly increase which I think is exorbitant, I am generally very pleased with Nationwide. Your customer service is excellent; in fact, the best experience I have ever had with any company on the phone. And the expediency of claims/payments is also excellent. But I will be changing my policy due to the outrageous premium increase.

Insurer: Nationwide

By: Rebecca

Useful
September 10, 2019

Nationwide is the best!!!

You searched all types of pet insurance and found that Nationwide offered the best value. Their customer service is fantastic!!!

Insurer: Nationwide

By: Kathie

Useful
September 10, 2019

Zoe and Nationwide

Zoe our lovable maltipoo was due to have dental cleaning. My husband indicated that the cost to get her teeth clean was more than his cleaning :) - luckily Nationwide Pet came to the rescue. We were able to sign up with ease and waited for the activation period. Zoe smiles and has the most beautiful white teeth. Do I recommend this insurance? Of course I do - this is not only inexpensive but also good for our baby. You can see more of Zoe's smile on Instagram tagging Nationwide Pet under EmpressZoeTheMaltipoo

Insurer: Nationwide

By: Ms.

Useful
September 10, 2019

helps keeps furbabies healthy and gives pet parents peace of mind.

I never had pet insurance before so I can't compare to other providers. But I'm so happy with the service I received from nationwide this is my second year. Although it works on a reimbursement basis I'm not as hesitant to incur the expense knowing claims are processed fairly and rapidly. My four footers are getting all the care they need. The Tele-vet service has also given helpful fixes for the problem avoiding unnecessary trips to the vet.

Insurer: Nationwide

By: karen

Useful
September 10, 2019

I'm relieved to have Nationwide for my fur baby

It's a bit high in premiums however I've had since Charlie was a puppy and feel confident knowing I can take him to the vet when necessary.

Insurer: Nationwide

By: Barbara

Useful
September 10, 2019

Good decision, good company

Had made decision to insure next kitten years before we got. This insurance was offered through work-never checked any other. Mr. Whiskers was a rescue shelter kitty and was a sick mess so insurance came with some pre-existing conditions that are not covered. (All were cured and have not reappeared) Insurance also does not cover chronic conditions. Fortunately he has none-all issues have been curable. He has a sensitive tummy and will sniff then taste then swallow anything on the floor so we have had a fair share of claims that have all been handled quickly and fair. We pay yearly and it is a rather large chunk of money but so far has been worth it. As most insurance policies I think they make out a bit better than we do but with this kitty you never know what can happen so it is worth the piece of mind. He is 3 years old and remains very happy and reasonable healthy. Claims are very easy to submit on line.

Insurer: Nationwide

By: Deborah

Useful
Verified September 10, 2019

BAD DEAL

IT is absurd that out of $443 only $97 is paid for. and you keep on raising the rates. I have already told others NOT to buy your insurance. I am defineately looking elsewhere.

Insurer: Trupanion

By: Alfred

Useful
September 10, 2019

Honestly not sure what I’d do without this comprehensive insurance

Both my cats (ages 5, 7) and pup (almost 6) are on the comprehensive whole pet with wellness unlimited plans. When I was considering plans I thought maybe this was too much, but if there’s one thing that’s been proven this past year it’s to prepare for the unexpected with vet visits. Between preventative care for my dog to extensive dentals with the cats, a few emergencies, and now the start of a complicated diagnosis with my older cat— Nationwide hasn’t even batted an eye with coverage. They’re always sending check-in emails, refunds are super quick, communication is excellent, and I feel relieved knowing no matter what the cost, my pets will get the care they deserve because I have such solid coverage. Thank you so much, Nationwide! Zelo, Tilly, and Nico appreciate all you do :)

Insurer: Nationwide

By: Jenny

Useful
September 10, 2019

Nationwide is not on your side when your dog gets sick.

I have been paying into this pet insurance company for 12 years. I have not had any major claims because my 2 dogs have been pretty healthy. But, this summer my dog was diagnosed with a brain tumor that could only be treated with radiation treatments. It was now that I needed help with my insurance company. That didn't happen. They say 90%. That is not true. They ended up paying less than $3000 for a bill that exceeded $14,000. I know there are much better insurance companies out there for your pet. I saw other companies like Trupanion and Healthy Paws paying almost 100%.for radiation treatments. I felt like I got ripped off all these years. At 12 years old there are no other companies that would take your pet. So Im stuck. Please seek out other options before its too late.

Insurer: Nationwide

By: Jeannie

Useful

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