Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
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Very dishonest
Very dishonest. Recieved an email to update my payment method, when i did i was charged $716 for 3 months (absolutely rediculous, at 71 years old its like a second mortgage). I called immediately, but they said you can only make a change in February and if i cancel now its $250 charge for the month. They said if i dispute this charge with my credit card it could take 8 weeks then I would be charged $500 for two months. Its bad enough they are forcing me to go without insurance, a $716 premium every 3 months is outrageous, they are gleefully stealing my money. PLEASE AVOID THIS COMPANY LIKE THE PLAGUE.
Insurer: Fetch
By: Stuart Siegel
Stay away from pets best
Stay away from pets best. Find a different pet insurance company. They are crooks and will rip you off. I had insurance with that company. I am sorry I did. I canceled the policy on my 3 pets because I couldn't get ahold of customer service without being on hold forever. They took money off the card I had on file when I didn't owe them a dime. I'm glad I canceled. If I needed to use the insurance I'm positive I would have problems submitting a claim and getting paid like so many other people left reviews about.
Insurer: Pets Best
By: Monica Potter
Do not buy pet insurance here
We have had a pet insurance policy with them for our cat for the past 16 years. We have never had a issue and our monthly payments have been reasonable increased over the years but they just went from $106 per month to $245 which is close to a 150% increase. We have paid this company over $20,000 over 16 years and now our rate is unaffordable to us just as our cat is likely going to need insurance the most. We haven't made many claims and when I asked about the increase I was told it is determined by breed, vet costs in our area and inflation. The 150% increase seems like a stretch and it feels like this company is trying to rip me off and they are acting in a gross, unethical way. How is it in any way, shape or form okay for companies to have a consistent premium for 16 years and then just increase it so exponentially that people who have paid into it for years can no longer afford it.
Insurer: Pets Plus Us
By: Nadia
Trupanion was there for us when Buddy…
Trupanion was there for us when Buddy needed treatment, making it possible to get everything he needed to get back to being the playful pup he is. Trupanion gives us peace of mind concerning buddys treatments affordability.
Insurer: Trupanion
By: Raymond
The monthly cost of keeping my pets…
The monthly cost of keeping my pets insured is becoming quite expensive. I had to lower coverage just to keep it. Its getting ridiculous how expensive it is.
Insurer: MetLife
By: customer
Dependable
Dependable, easy upload requested paperwork, received ample updates via eamail, payment in satisfactory timeframe. Considered looking into cheaper pet insurance but I feel for the above reasons I'm staying with MetLife Pet Insurance for Bourbon's care
Insurer: MetLife
By: Susan Boyles
Easy enrollment
Was easy to enroll. Good coverage prices compared to a lot of places. Supports our troops.
Insurer: MetLife
By: Robert
The copay and coverage was incredibly…
The copay and coverage was incredibly disappointing. I wasn't even aware that we had an obnoxious copay. $180 a month for two dogs with no issues for the last 4 years and they cover half of an emergency vet visit. Gross.
Insurer: Pets Best
By: Patrick Ralston
Prudent Pet is not only affordable…
Prudent Pet is not only affordable during these difficult times but their customer service is top of the line. The entire process of insuring our most precious pet and family member was very easy. We highly recommend Prudent Pet for your insurance needs.
Insurer: Prudent Pet
By: shyangelgmail.com
After 14 years as a loyal customer
After 14 years as a loyal customer, I’m extremely disappointed with Nationwide Pet Insurance. Premiums have increased year after year with no transparency or itemized explanation of what’s driving the cost. My current pet has had no prior claim history, aside from routine annual wellness visits, which makes these increases even more difficult to understand and justify. These ongoing increases feel excessive and leave long-time customers in a difficult position—especially when switching providers is not a realistic option due to a pet’s age or pre-existing conditions. When I contacted customer service, I was told there was nothing they could do. No solutions, no flexibility, and no accountability. Loyal customers deserve better communication and fairness. Based on my experience, I would not recommend Nationwide Pet Insurance.
Insurer: Nationwide
By: Mel. M