Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


August 22, 2020

Trupanion Claims Processing - Easy!

Easy online submission of claims. Fast processing without any contact with me. Fast payment as a direct deposit into my checking account. Easy and pleasant!

Insurer: Trupanion

By: Robin

Useful
August 22, 2020

Great client service.

Great client service. Easy to understand policy. Direct pay!

Insurer: Trupanion

By:

Useful
August 22, 2020

Wouldn't be without it!

No hassle, no begging. Quick service. It's the best insurance that I own. I wish my medical insurance was as easy!

Insurer: Trupanion

By: Rose

Useful
August 21, 2020

LOVE Healthy Paws!

Healthy Paw is so wonderful! My 2 year old husky/shepard got bit by a rattlesnake while at my mother in law's ranch, and then a few months later needed emergency surgery for an unrelated reason. In both instances Healthy Paws was so helpful. Their process to upload invoices for claims is so easy and if they need further documents it is such a smooth process for the vets to submit. I received both reimbursement checks in a very timely fashion, and they even checked in about Clover's surgery. I am very happy with Healthy Paw and am glad to have them for my pups

Insurer: Healthy Paws

By: Diana

Useful
August 21, 2020

Very easy to deal with

Very easy to deal with

Insurer: Trupanion

By: cheri

Useful
August 21, 2020

Great Service!

Fast reimbursement. Very pleased with service.

Insurer: Trupanion

By: Barbara

Useful
August 21, 2020

Great experience with Trupanion

It is SO easy to file a claim with Trupanion! My claim was processed quickly and I received a very clear explanation of how benefits were calculated. The insurance-paid portion of the claim was deposited in my bank account in a timely manner.

Insurer: Trupanion

By: Cecile

Useful
August 21, 2020

Easy Claim process

It was easy I just supplied the bill and Trupanion took care of the rest...I got an explanation of what was covered and not covered and then the check was deposited into my account as I requested

Insurer: Trupanion

By: Lisa

Useful
August 21, 2020

claim for mt Shepherd Stella

Paid quickly to my vet

Insurer: Trupanion

By: Lynda

Useful
August 20, 2020

Best

Reasonable rate and easy process to file claims and to reach for a help when needed. Most reliable insurance company to deal with - for these reasons, I thank you very much.

Insurer: ASPCA

By: Kiko

Useful

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