Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


October 22, 2020

Best insurance ever

Trupanion makes going to vet easy for me and my dogs. They take off money right away so I pay less to the vet

Insurer: Trupanion Canada

By: Lorraine

Useful
October 22, 2020

I recommend Trupanion highly !

Online claims really easy and funds direct deposited in my account within the week. I recommend Trupanion to friends all the time.

Insurer: Trupanion

By: Charlene

Useful
October 22, 2020

Trupanion Direct Pay is Awesome!

Quick and easy. Having the claim paid at checkout is amazing! It took 10 seconds!

Insurer: Trupanion

By: Michael

Useful
October 21, 2020

Poky but easy

I switched to PetsBest from Figo because of a big premium increase. I submitted my first claim recently and have had a good experience. There was no questioning of the claim and the reimbursement I felt I was due came through with no problem. Like many companies, PetsBest is currently working with pandemic issues, so the payment took longer than I'd anticipated, but they contacted me to let me know why there was a delay and that my claim was being processed. So far, I'm very happy!

Insurer: Pets Best

By: Nancy

Useful
October 20, 2020

Fast and easy.

Easy and simple. My veterinarian highly recommended program. Sales rep was able to answer all questions.

Insurer: Trupanion

By: Justin

Useful
October 19, 2020

system is easy and user friendly and prompt

system is easy and user friendly and prompt

Insurer: Trupanion Canada

By: Jennifer

Useful
October 18, 2020

Easy claim submission process & quick payment

Quick and straight forward process from start to finish. Paperwork is easy and response with payment was complete and quick.

Insurer: AKC

By: Laura

Useful
October 18, 2020

Excellent and easy claims experience

Ease and f submission and quick Turn around time.

Insurer: Trupanion

By: Lisa

Useful
October 18, 2020

Great Experience Trupanion

Handled quickly and efficiently and money in the bank quickly. Thank you!

Insurer: Trupanion Canada

By: Cathy

Useful
October 18, 2020

Great Claims Experience with Trupanion

After submitting the claim, Trupanion kept me in the loop on where my claim was in the process, and I got my money quickly. Truly great experience.

Insurer: Trupanion

By: Andrea

Useful

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