Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
Other Categories
Thank you Trupanion
Claim was approved very quickly allowing me to concentrate on getting my furry baby healthy.
Insurer: Trupanion
By: Juana
Highly recommend Trupanion!
Prompt response to claims and quick reimbursement. I will never have another pet without Trupanion!
Insurer: Trupanion
By: Jill
Happy dog owners and happy dogs!
Very happy with fast timing and most happy to have payments on the claims submitted. We have had Trupanion for many years on both our dogs and this was certainly great!
Insurer: Trupanion
By: KATHY
Peace of min
Trupanion has given me peace of mind. I've never had a problem contacting a representative and they are always helpful and consistent. They direct bill my vet so I only have to pay my portion. Best money I ever spent!
Insurer: Trupanion Canada
By: SueAnn
Piece of cake
The process was quite simple and quick. Thanks
Insurer: Trupanion
By: Allyn
The website doesn't show any approximations of pricing besides saying there are many different options.
The website doesn't show any approximations of pricing besides saying there are many different options. When I called in and talked to Mikaila she was great at answering my questions, but she said she'd email me different types of policies so I could grasp how much monthly payments would be for what I'm looking for and I never received the email. The insurance seems like it would be a good option but I already had an amazing experience talking to someone from another insurance company that went out of his way for me and with another company I could actually get a solid quote.
Insurer: Trupanion
By: Sarah
Brandi Insurance
Excellent interface and quick response
Insurer: Trupanion
By: JON
Trupanion experience
Invoices, medical notes and documents were easily uploaded to Trupanion's portal. I pay a very high premium for Nelson's insurance, I was amazed at how items were not covered.
Insurer: Trupanion
By: Eve