Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


December 19, 2020

Signing up

Pretty easy

Insurer: Trupanion

By:

Useful
December 19, 2020

A clear and simple process!

The process to submit a claim was clear and simple. I appreciated the updates via email and text that kept me informed on where my claim status was at.

Insurer: Trupanion Canada

By:

Useful
December 18, 2020

Awesome

Great service awesome people reimbursement paid quickly! The service I received has been first class. I would definitely recommend anyone with a pet get this insurance.

Insurer: Pets Plus Us

By: David

Useful
December 18, 2020

Excellent Service

This is the first time using a pet insurance. We recently adopted our puppy and wanted to get a policy. Reviewed many options and chose this plan. I submitted our first claim for her wellness visit and was very pleased with the response and reimbursement. We are very happy with this plan.

Insurer: Pets Best

By: Susan

Useful
December 18, 2020

They have paid my claims promptly

They have paid my claims promptly

Insurer: Trupanion

By:

Useful
December 18, 2020

Trupanion - is very efficient in handling claims - they make it easy to file for a claim and give responses fast !

Trupanion - is very efficient in handling claims - they make it easy to file for a claim and give responses fast !

Insurer: Trupanion

By:

Useful
December 17, 2020

I recommend Healthy Paws to all of my fellow pet parets!

Healthy Paws has made it very easy for my family to manage vet bills and unexpected costs associated with emergency vet visits. The app is easy to use, the claims process is clear and concise, and the customer service is the gold standard. Healthy Paws has a customer for life!

Insurer: Healthy Paws

By: Taylor

Useful
December 17, 2020

Excellent Service - during a stressful time

I sent my quote for an operation to be pre approved. The approval cam through quickly and following the procedure I was paid out quickly as well

Insurer: Pets Plus Us

By: Andrea

Useful
December 17, 2020

Fast, friendly, helpful

Healthy Paws paid our claim fast and emailed to check on our big boy!

Insurer: Healthy Paws

By: Ashley

Useful
December 17, 2020

Very simple process. Great company!

This claim was actually a continued claim. Super simply to upload the vet bill and voila, the claim was paid! Thank you!

Insurer: Trupanion

By:

Useful

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