Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


January 20, 2021

Quick and Easy

Claims are fast and easy..payment within a few days. Awesome team!

Insurer: Pets Best

By: Debi

Useful
January 20, 2021

I've never had a problem with them helping me with payment ajustments questions and most of all kind and curious to me .

I've never had a problem with them helping me with payment ajustments , questions, and most of all kind and curious to me .

Insurer: Trupanion

By:

Useful
January 19, 2021

Shannon was very helpful in regards to helping me update my personal contact information and payment information.

Shannon was very helpful in regards to helping me update my personal contact information and payment information. She made it very easy and her help is greatly appreciated! Thank you, Shannon! Note: Give her a raise! :)

Insurer: Trupanion

By:

Useful
January 19, 2021

Pet Insurance

The sign up process was a breeze with my insurance agent

Insurer: Trupanion

By:

Useful
January 19, 2021

Great experience

Very easy to sign up, recommended by friends and my vet!

Insurer: Trupanion

By:

Useful
January 18, 2021

Don't waste your money

Waste of money. Submitted claim for well pet visit over a month ago. Haven't even received any acknowledgement of the claim being received. Called twice and was told things were slow due to covid. Policy states claims are processed in 3 to 5 business days. I can understand things are slow, but a month later? Certainty arent slow in charging my credit card every month for the premium. I will be looking for a new insurer.

Insurer: AKC

By: Steven

Useful
January 18, 2021

Well worth the investment

Easy to use, friendly service and peace of mind.

Insurer: Trupanion

By:

Useful
January 18, 2021

It's extremely easy to use

It's extremely easy to use

Insurer: Trupanion

By:

Useful
January 18, 2021

Satisfied customer of 10 years.

My claims are always handled efficiently and the direct payment to our account for reimbursement is very timely.

Insurer: Trupanion

By:

Useful
January 18, 2021

Reviews claims and pays quickly

Trupanion always pays quickly and its a comfort to know my money will come quickly

Insurer: Trupanion

By:

Useful

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