Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Good filing experience
Was easy to file online and was quickly reimbursed
Insurer: Trupanion Canada
By:
Happy Client
Great customer service.....claims taken care of speedy quick....keep up the good work!!!
Insurer: Trupanion
By:
Quick and Easy
Claims are fast and easy..payment within a few days. Awesome team!
Insurer: Pets Best
By: Debi
I've never had a problem with them helping me with payment ajustments questions and most of all kind and curious to me .
I've never had a problem with them helping me with payment ajustments , questions, and most of all kind and curious to me .
Insurer: Trupanion
By:
Shannon was very helpful in regards to helping me update my personal contact information and payment information.
Shannon was very helpful in regards to helping me update my personal contact information and payment information. She made it very easy and her help is greatly appreciated! Thank you, Shannon! Note: Give her a raise! :)
Insurer: Trupanion
By:
Pet Insurance
The sign up process was a breeze with my insurance agent
Insurer: Trupanion
By:
Great experience
Very easy to sign up, recommended by friends and my vet!
Insurer: Trupanion
By:
Don't waste your money
Waste of money. Submitted claim for well pet visit over a month ago. Haven't even received any acknowledgement of the claim being received. Called twice and was told things were slow due to covid. Policy states claims are processed in 3 to 5 business days. I can understand things are slow, but a month later? Certainty arent slow in charging my credit card every month for the premium. I will be looking for a new insurer.
Insurer: AKC
By: Steven