Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


January 29, 2021

So far so good

Didn't get charged the right amount, but it looks like that will get rectified with the next billing cycle. Otherwise, so far so good.

Insurer: Trupanion

By:

Useful
January 29, 2021

Efficient and accurate

Efficient and accurate

Insurer: Trupanion

By:

Useful
January 29, 2021

Joshua failed to mention a fee that was being charged to my account.

Joshua failed to mention a fee that was being charged to my account.

Insurer: Trupanion

By:

Useful
January 29, 2021

Happy experience!

Very quick with my claim! Took my pet into the vet. on a Tuesday and had my claim settled and money deposit in my account by Friday

Insurer: Trupanion

By:

Useful
January 28, 2021

Was very simple and easy

Was very simple and easy

Insurer: Trupanion Canada

By:

Useful
January 28, 2021

Because Trupanion is the BEST pet insurance company and the customer service is off the charts amazing.

Because Trupanion is the BEST pet insurance company and the customer service is off the charts amazing. Every rep is knowledgeable and very friendly! I have never had a billing or reimbursement issue in 9 years. I recommend to every pet owner I know.

Insurer: Trupanion

By:

Useful
January 28, 2021

Enrollment Review

My enrollment experience was fast and easy. Also, I have heard from several vet offices who recommended Trupanion.

Insurer: Trupanion

By:

Useful
January 28, 2021

So glad to have Trupanion

So glad to have Trupanion. Super smooth and fast process. From submitting my claim to getting reimbursed was less than a week.

Insurer: Trupanion

By:

Useful
January 28, 2021

Trupanion is the best!

Trupanion is always prompt in paying the claims I send in. Thank you

Insurer: Trupanion Canada

By:

Useful
January 28, 2021

Look no further than Trupanion

Trupanion were true troopers, assisting us in providing bone cancer therapies to our beloved Golden Doodle, Rossi. Fast claims reviews and payments sent directly to the Veterinary Hospital. Great service. Cannot say enough. Thank you!!

Insurer: Trupanion Canada

By:

Useful

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