Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


April 16, 2021

Customer service is super professional and friendly!

Customer service is super professional and friendly! Never had an issue with reimbursements.

Insurer: Trupanion

By:

Useful
April 16, 2021

Fast response for contract transfer to our account

Fast response for contract transfer to our account

Insurer: Trupanion

By:

Useful
April 16, 2021

EASY PEASY

super easy to sign up.

Insurer: Trupanion

By:

Useful
April 16, 2021

Important coverage made easy

Easy to sign up through a State Farm agent. Easy to understand coverage. Affordable.

Insurer: Trupanion

By:

Useful
April 14, 2021

Love this insurance!!

My dog developed seizure activity. I am so thankful we have pet insurance to help cover the cost of neurology & vet bills! The process was extremely easy & I got my reimbursement quickly.

Insurer: Trupanion

By:

Useful
April 14, 2021

First claim.

Simple to use via iphone. Fast refund process with great communication.

Insurer: Trupanion Canada

By:

Useful
April 14, 2021

Trupanion is awesome.

Great Customer Service. Easy to enroll, easy access online, different options for coverage and very knowledgeable representative who had patience to explain very clear and detailed.

Insurer: Trupanion

By:

Useful
April 14, 2021

Great Experience

Great experience submitting claim and receiving payment. I love working with Trupanion and have used them for years!

Insurer: Trupanion

By:

Useful
April 14, 2021

Very positive experience

Very prompt reimbursement

Insurer: Trupanion

By:

Useful
April 14, 2021

Trupanion, there for your piece of mind

It was easy and quick

Insurer: Trupanion Canada

By:

Useful

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