Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified June 23, 2021

We love how they handle our claims, but getting tooooooooo EXPENSIVE

We love how they handle our claims, but getting tooooooooo EXPENSIVE. They are great but a 6yo dog is almost as much as my Medicare Insurance. She is $122 a month and we feel like we need to cancel. Just beware they maybe inexpensive when you have a puppy but the price quickly goes up. They do not cover exams. Otherwise they are a great company.

Insurer: Trupanion

By: Judy

Useful
Verified June 23, 2021

Go for it!

Every flowed easily

Insurer: Trupanion

By:

Useful
Verified June 23, 2021

Quick reply with clear information.

I had no problems uploading an invoice, and I received a prompt reply about how that fits into my deductible and overall plan.

Insurer: Trupanion

By:

Useful
Verified June 23, 2021

I love Trupanion!

I love Trupanion! I have had insurance on all my pets for years; they have always been there when I needed them. Their customer service is wonderful and payments are very fast. I highly recommend Trupanion!!

Insurer: Trupanion

By:

Useful
Verified June 23, 2021

It could not have been easier

It was easy. Uploaded my invoice onto the app, hit send and within a few days my portion was deposited into my bank account. No stamps, no phone calls no problems.

Insurer: Trupanion

By:

Useful
Verified June 23, 2021

Great service

My claim was processed super quick ! I was able to do it all online with no problems.

Insurer: Trupanion

By:

Useful
Verified June 23, 2021

easiest thing i do!

the process is so simple!

Insurer: Trupanion

By:

Useful
Verified June 23, 2021

It was easy and very quick

It was easy and very quick

Insurer: Trupanion Canada

By:

Useful
Verified June 23, 2021

First claim

Quick and easy submission and payment! Other than the injury to my dog, an overall pleasant experience!

Insurer: Trupanion Canada

By:

Useful
Verified June 23, 2021

Easy to deal with and Quick resolution

Quick and painless with the claims

Insurer: Trupanion Canada

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.