Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified July 15, 2021

I recommend Trupanion!

Everything was easy to figure out and it was done efficiently and accurately.

Insurer: Trupanion Canada

By:

Useful
Verified July 15, 2021

Claim submission easy & resolution quick

Always great. Quick and easy to submit a claim and very quick payment

Insurer: Trupanion

By:

Useful
Verified July 15, 2021

Pine cones are not fiber

Easy to submit, clear communication during the process and sent a check timely.

Insurer: Trupanion

By:

Useful
Verified July 15, 2021

Walther Review

Very simple process

Insurer: Trupanion

By:

Useful
Verified July 15, 2021

Trupanion review

Was slow on paying first incident. Have been fine since.

Insurer: Trupanion

By:

Useful
Verified July 14, 2021

Riley's Trupanion experiences !!

My pup Riley has had occasion to use the insurance several times and each time Trupanion has been very prompt with the payments. First time having insurance for a pet but couldn't be happier !!!!

Insurer: Trupanion Canada

By:

Useful
Verified July 14, 2021

Great Service

My veterinarian’s office put through the claims and very quickly you deposited the amount owing to my credit card.

Insurer: Trupanion Canada

By:

Useful
Verified July 14, 2021

No

On line was not functioning correctly, had to do a telephone enrollment.

Insurer: Trupanion Canada

By:

Useful
Verified July 14, 2021

Outstanding claim service

Claim process was easy. Claim was processed extremely quickly. Love the fact that everything, including payment, can be handled online. Would highly recommend Trupanion.

Insurer: Trupanion

By:

Useful
Verified July 14, 2021

Best pet insurance anywhere!

I don't have to do anything! My vet has a pre approval feature that I love! I don't have to pay up front and get reimbursed, they check with trupanion on what and how much is covered, and I pay the difference! Best decision I ever made!!! Thank you Trupanion!

Insurer: Trupanion

By:

Useful

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