Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified July 23, 2021

Easy Claims Process!

It was so easy to submit my claims and payment was made quickly directly to my account.

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

My. Pets experience

It was very quick! Not always so quick but this time it was. I really like trupanion

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

Thank You Trupanion

My puppy was very sick and Trupanion took care of the bill right away and I just paid my portion. It was a huge relief for me

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

Extremely satisfied with Trupanion

The representatives at Trupanion are always extremely helpful and pleasant. I always receive reimbursement checks in a timely manner. ….a very positive experience.

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

1

1. Quick, clear communication via email on status of Claim. 2. Cheque arrived in the mail promptly

Insurer: Trupanion Canada

By:

Useful
Verified July 23, 2021

Very grateful and appreciate Trupanion!

My experience was EXCELLENT. I will share more in detail later. I appreciated our Trupanion authorizing the claim on the spot at the vet’s office. I pay the difference. So convenient!!!!!!

Insurer: Trupanion Canada

By:

Useful
Verified July 23, 2021

Trupanion is Great

Paid bill at vet clinic. Provided Trupanion member number to reception. Claim processed onsite. Wonderful!

Insurer: Trupanion Canada

By:

Useful
Verified July 22, 2021

Think it through!

Early on I resented the price increases, but am now glad I stayed the course. I realized that as dogs age, they do have increasing health needs. Now my 12 year-old is enjoying the health care he needs. Your payments are prompt and complete. Thank you from our family!

Insurer: Trupanion Canada

By:

Useful
July 21, 2021

Worth monthly payment

My young golden is at the vet every other month with belly issues , even though I pay out of pocket the next day my 80% is in my checking with direct deposit

Insurer: Healthy Paws

By: Jaimie

Useful
Verified July 21, 2021

First time claim

Really quick process, received my cheques in just over a week.

Insurer: Trupanion Canada

By:

Useful

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