Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Fast Claim Service!
I submitted my claims Friday evening, and on Monday I received payment emails. I wish my personal health insurance was that fast.
Insurer: Trupanion
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Venus's Trupanion policy is great!
Our Bernese Mountain Dog Venus had two surgeries within a month, for unrelated problems. First, she tore a ligament in her back leg and began limping, and soon after, she developed an ear hematoma. Trupanion covered both incidents fully based on our policy, and paid both claims within two business days. We will have to do physical therapy with Venus at home for another eight weeks, but she is doing very well and we are grateful to have Trupanion's coverage to cover most of the cost. We will maintain her Trupanion coverage as long as she is with us (hopefully a long time), and I tell everyone who asks about owning a Bernese Mountain Dog that the very first thing they should do after they bring their new companion home is to call Trupanion and sign up for a policy. From our experience, it is essential.
Insurer: Trupanion
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Quick response and payment
Quick response and payment
Insurer: Trupanion
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emergency visit for dog great follow up!
My Golden had diarhea and vomiting required a visit to emergency vet. The follow up on my claim was 2 days. Very quick follow up!
Insurer: Trupanion
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Easiest thing I did today.
Super Quick and no real effort on my part. Love it
Insurer: Trupanion
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Good experience so far
Very friendly and easy to sign up
Insurer: Trupanion
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It's very nice to be able to have the vet put the claim through and I just have to pay my portion and not have to apply for a refund.
It's very nice to be able to have the vet put the claim through and I just have to pay my portion and not have to apply for a refund... and the claim is dealt with so quickly... thanks...
Insurer: Trupanion Canada
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Trupanion sign up
Had a problem doing it online had to get a tech on the phone to help. His price did not match my online price. Had to go with his price.
Insurer: Trupanion
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Trupanion is great!
It was so easy! The vet’s office submitted the claim, it was paid immediately & I paid my part.
Insurer: Trupanion
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So fast!
I’ve heard great things from my sister about the company. Sign up process was a breeze.
Insurer: Trupanion Canada
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