Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified September 21, 2021

Friendly helpful took care of billing issue quickly.

Friendly, helpful, took care of billing issue quickly. Only one phone call!

Insurer: Trupanion

By:

Useful
Verified September 21, 2021

happy claims to you!

My experience Was very good I had no problems and always got an e-mail telling me of my status with the claim I have used trupanion for years and will continue to do so.

Insurer: Trupanion

By:

Useful
Verified September 21, 2021

Trupanion is an outstanding pet I suranc

Now I fully understand my policy and how it works. The receptionist was very helpful with her explanations. Both claims were serviced quickly and efficiently.

Insurer: Trupanion

By:

Useful
Verified September 21, 2021

Fastest claim service ever!

Trupanion coupled with my Vetrinarian provide me with fast response to claim submission. I appreciate so much not having to pay out of pocket and wait for reimbursement.

Insurer: Trupanion

By:

Useful
Verified September 21, 2021

Thank you, thank you, thank you!!!!

We have had a very challenging year with our cat. Your quick payments and easy claims has made this situation much easier for us. Thanks

Insurer: Trupanion Canada

By:

Useful
Verified September 20, 2021

Easy fast payment.

Easy, fast payment.

Insurer: Trupanion

By:

Useful
Verified September 20, 2021

Easy enrollment!

Enrolling was very easy, I was even able to enroll without having seen a vet yet.

Insurer: Trupanion

By:

Useful
Verified September 20, 2021

Great customer service

I always receive my claim check in a timely manner.

Insurer: Trupanion

By:

Useful
Verified September 20, 2021

The person I talked to when I activated Louie's acct. was super nice and sign up was easy !!!!

The person I talked to when I activated Louie's acct. was super nice and sign up was easy !!!!

Insurer: Trupanion

By:

Useful
Verified September 20, 2021

My experience with Trupanion handling my

Trupanion handled my claim efficiently and quickly, was very happy with the outcome. My reimbursement was submitted to my checking account in a timely manner.

Insurer: Trupanion

By:

Useful

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