Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Good price, ease to claim
The price is very cheap and easy to claim.
Insurer: Lemonade
By: Jason
Best pet insurance ever
This company is amazing. Our cat went for a well check and vaccine. I came home, completed the claim, submitted it, it was approved & the money was in my account the next day!! Super easy and helpful techs.
Insurer: Lemonade
By: Rachel
Easiest, Friendliest, all around Bestiest insurance for your pet!
I love Lemonade insurance. The price is inexpensive and the coverage is great! I can submit a claim through the app and it gets approved almost immediately! I get my money in two to three business days and then I’m set for the next year or so. On most of the coverage they also have no deductible options and I would highly suggest that. Even if you have to pay a little extra, very worth it. The customer service is friendly and personable. I have insurance for both of my pets through Lemonade.
Insurer: Lemonade
By: Nick
Very easy and speedy claim payment
I found the entire process from signing up to putting in my first claim to be very easy and seamless. Payment and claim approval was very speedy as well so far very satisfied!
Insurer: Lemonade
By: Liz
Happy with Lemonade Insurance
I am happy that I purchased lemonade insurance for my dog. It was easy to sign up and simple to understand my policy. When my dog got sick, I was worried that it would take a long time for my claim to get accepted, but it was only about a week. It was easy to file the claim and I received an email from the customer service helping to figure it all out. It’s easy to understand and the employees were trying to make it as easy for me as possible.
Insurer: Lemonade
By: Sammie
So easy! It's an insult to call it insurance.
I am against insurance. I signed up for Lemonade because their pricing was better than the rest and my experience so far has been great. The claim submission experience is easy and hassle-free. It was very clear what they would pay for and the app made it super fast. Took maybe 5 minutes to submit and I was reimbursed almost immediately. I am seriously thinking about moving as much insurance as I can to them based on what they do for pets.
Insurer: Lemonade
By: Jake
Lemonade Pet Insurance
As far as I could tell, the rates are competitive, you can choose the level of coverage you want, you can buy a wellness add on as well. I’ve only had it 4 months, used the wellness 3 times, claims paid promptly.
Insurer: Lemonade
By: Kathy
Easy to make claims
Easy to access, claim are simple to upload
Insurer: Lemonade
By: Peter
Very straightforward and easy claim process
I looked over many pet insurance companies. I felt Lemonade was the best because I already use them for my renters insurance so I would receive a discount from that. I also love their app integration for their services. It makes it so easy to submit a claim. I already submitted for my dogs annual exam and literally was reimbursed within less than 5 min of submitting.
Insurer: Lemonade
By: Sean