Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


May 04, 2022

Ease of Use is Great

Lemonade has been terrifically easy to use. I just open the app and upload my claim. I have the money quickly too.

Insurer: Lemonade

By: Erin

Useful
May 04, 2022

Very easy and quick

Easy to sign up easy to submit a claim fast pay back

Insurer: Lemonade

By: Casie

Useful
Verified May 04, 2022

Justice

I am amazed how quick you are to get my money into my account. Your insurable conditions are great.

Insurer: Trupanion Canada

By: Diane

Useful
Verified May 04, 2022

Trupanion saved my puppy!??

No brainer, you stayed in touch by email live time and presto, direct deposit payment!??

Insurer: Trupanion Canada

By: Gilbert

Useful
Verified May 04, 2022

Easy, quick and very glad I have Trupani

Excelente, easy to process claim through app and quick reimbursement.

Insurer: Trupanion

By: Olga

Useful
Verified May 04, 2022

Not only has my premium gone up now my togs xray and medicine were not included as one fee you made two illnesses so now i have two deductibles to meet.

Not only has my premium gone up now my togs xray and medicine were not included as one fee, you made two illnesses so now i have two deductibles to meet. I received such great reviews on your company but to be honest I haven’t felt i have received the great services i heard you provided. Annually my premium goes up like clickwork and then you split one procedure into two categories ??

Insurer: Trupanion

By: Lisa

Useful
Verified May 04, 2022

Satisfaction with Trupanion Pet Insuranc

prompt processing of claim. The insurance coverage is very good

Insurer: Trupanion

By: Betty

Useful
Verified May 04, 2022

Response time immediate approval from practice who submitted claim in my behalf & received auto approval!

Response time, immediate approval from practice who submitted claim in my behalf & received auto approval!!

Insurer: Trupanion

By: Mark

Useful
Verified May 04, 2022

AngelBaby’s Testimony

Since the inception of joining Trupanion until today - it has been an A++ experience! Great Customer Service, super quick responses and before I could blink my eyes, the payment for my claim was in my account. Wonderful! Thank you!!!

Insurer: Trupanion

By: Dawn

Useful
Verified May 03, 2022

Trupanion Rocks!!!

The claims experience is always so easy and payments are timely

Insurer: Trupanion Canada

By: Tracy

Useful

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