Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Seemless claim filing as well as…
Seemless claim filing as well as seemlesspayment.
Insurer: MetLife
By: Alene Kraus
Fast and Easy
Uploaded forms to open a new claim on a Friday morning and the money was in my bank by Monday morning.
Insurer: MetLife
By: Holly’s Mom
Spot provides great coverage and quick…
Spot provides great coverage and quick payment… I highly recommend!
Insurer: Spot
By: Richard Flowers
Surgery for my golden doodle, Lily
My golden doodle, Lily, needed a surgery. Fetch came through with approval and a large portion of the cost was reimbursed. Thank you, Fetch, for timely approval and payment. It was a financial relief.
Insurer: Fetch
By: Debbie
I did not authorize any withdrawal from…
I did not authorize any withdrawal from my checking. All I wanted was to know if I could be qualified, and you put automatic withdrawal in. Please CANCEL IMMEDIATELY
Insurer: Nationwide
By: customer
The copay is excluded from the…
The copay is excluded from the deductible. This is shocking but I guess it’s your rule
Insurer: Fetch
By: Kane
Smooth process.
From my initial call to payment, everything went smoothly. I don't remember who I spoke to on my first call but she was extremely helpful and pleasant. After that, everything just moved along well.
Insurer: Fetch
By: Eric Gates
Best decision I've ever made for our doggie
A couple years ago I decided to purchase pet insurance for our "middle aged" rescue mutt. I had never had pet insurance in 30 years of having dogs, because I figured the insurance cost would not be worth it. I already have enough hassles to deal with managing my family's health insurance payments/co-pays/claims, etc. Within 6 weeks of signing up for the insurance, our dog got very sick... almost died. It turns out Spot pet insurance has been a joy. The rates are fair, and unfortunately, our dog just got really sick for the second time since I started the policy. Both times we were left with large emergency pet hospital bills totaling thousands of dollars. Both times I submitted claims expecting to be at least partially denied, or to have to put up a fight to be reimbursed. Both times, the payments were made quickly, direct deposit into my checking account. I wish I could switch my own health insurance to Spot!
Insurer: Spot
By: Allison F.
Not happy with the red tape to get paid…
Not happy with the red tape to get paid I am going back to lemonade and will be saving money plus annual coverage is double and deductible is half the cost
Insurer: Figo
By: alan
Great company with great customer service
Been with these guys for 4 or 5 years. Never any problems. If a refund is not in your account by 2 or 3 days give em a call they will take care of you.
Insurer: Embrace
By: michael coringrato