Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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This is great for pet owners
This is great for pet owners. Quick turn around and very friendly, helpful customer service. I’m glad we signed up for it with our pup.
Insurer: MetLife
By: Sallie
Ease of using the app for reimbursement.
Ease of using the app for reimbursement.
Insurer: MetLife
By: Michael Medina
The company paid my claim fast with no…
The company paid my claim fast with no additional paperwork.
Insurer: MetLife
By: customer
It was easy to follow the directions…
It was easy to follow the directions online. I have two other cats that are currently insured by MetLife.
Insurer: MetLife
By: Donna Freeman
Turnaround time in getting reimbursed…
Turnaround time in getting reimbursed has greatly increased.
Insurer: MetLife
By: customer
Easy accessibility
Easy accessibility, improved payment in a timely manner.
Insurer: MetLife
By: Miriam Miller
Fast process time
Time to process and pay out the claim was extremely fast! I have had nothing but good experiences with MetLife Pet Insurance and will continue to use them in the future.
Insurer: MetLife
By: customer
Review of processing claim
Sent in documentation regarding my fur kids surgery and it was approved quickly. Still waiting on payment.
Insurer: Fetch
By: TONYA EVANS
The app is very convenient
The app is very convenient. I still have some troubles with payment receiving method from Metlife.
Insurer: MetLife
By: THI CAM BINH NGUYEN
Very satisfied
I’ve only used it once, but I was very satisfied with the quick turnaround for refund. I do hope you don’t go up anymore. Gail Harville
Insurer: Prudent Pet
By: gharvillecharter.net