Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Customer service is always very…
Customer service is always very helpful. The monthly payment is reasonable and when I do put in a claim to get the claim approved is fairly quickly and definitely easy to do. I would recommend anyone to this linsurance.
Insurer: MetLife
By: Jill Negron
Quick and easy
MetLife Pet is easy to submit a claim and they always pay. Minimum human interaction needed. Last time it was really fast to get the reimbursement. Only down side is that on the first year I paid $45 a month. Now I’m paying $90.
Insurer: MetLife
By: Bruno Ramasco
Impressed with Pumpkin insurance
I just got a puppy and wanted to start him off with pet insurance, since the costs for medical have risen so much over the years. I called to understand and purchase the pet insurance and was pleasantly surprised to have a person on the other end who was extremely helpful in explaining the policy offering and costing. I purchased Pumpkin insurance and could not be happier. I purchased the accident and wellness (since he is pup). He went in for his second series puppy shots and my Pumpkin wellness insurance covered the entire cost. I submitted the paid invoice and it was approved in less than 24 hours and the funds were returned to my account within 5 days.
Insurer: Pumpkin
By: Alison Blackbird
Easy to submit a claim
Easy to submit a claim. Processing was quick and fair.
Insurer: Fetch
By: Gary Kirsch
They send your money very quickly.
They send your money very quickly.
Insurer: MetLife
By: LINDA SOKOL
Easy to submit documents
Easy to submit documents. The processing occurred quickly and the reimbursement was accomplished quickly. Updates were given along the way.
Insurer: Fetch
By: Karen Diaz
Easy to purchase and great description…
Easy to purchase and great description of the policy's
Insurer: Nationwide
By: John Merrill Jr
So easy to submit claims and payment it…
So easy to submit claims and payment it quick!
Insurer: MetLife
By: customer
Easy and fast claims process
Easy and fast claims process
Insurer: MetLife
By: customer