Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Quick and Easy submission
It was so easy to submit the vet's invoice and a very quick payment as well.
Insurer: MetLife
By: Lantieka
Offers a lot but the process and refund process take to long
Offers a lot but the receiving , reviewing & process and especially the refunds take to long . Im thinking of finding another pet insurance company
Insurer: Embrace
By: Mimi Parks
My first and only claim was handled…
My first and only claim was handled quickly and efficiently last summer - this time it is taking over a week, so far, to even be reviewed, approved and paid. The customer service chat with Linda was ended before I was done asking my questions. Have not experienced this with Pumpkin and hope it’s an isolated incident.
Insurer: Pumpkin
By: Joyce
So very easy to submit for a claim with…
So very easy to submit for a claim with a speedy reimbursement.
Insurer: MetLife
By: Dennis Clarke
Quick easy payments
Quick easy payments
Insurer: MetLife
By: custome Marianna Thatcher
Easy to get everything started
Easy to get everything started
Insurer: Nationwide
By: customer
Pets Best Works As Claimed & Expected
You can't help but hear complaints or even downright horror stories about various pet insurances not working as advertised or promised; but I have had the best experiences, so far, with Pets Best! I pay the Vet, as is the case with most pet insurance polices, submit my receipt to Pets Best (both the app and web site work flawlessly), and within a matter of days the claim is approved for the covered amount, complete with a detailed explanation, and a few days later my reimbursement amount is automatically deposited into my bank account. Honestly, it can't be much easier!