Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Thank you.
They are prompt with reimbursements after my submission of invoices and prescriptions that qualify under my insurance plan. My dog is living her best life and care choices are simplified with less stress.
Insurer: Pumpkin
By: Laura
You are prompt and I can have the vets…
You are prompt and I can have the vets send the invoices abd soap notes.
Insurer: MetLife
By: PATRICIA DAVIS
Pumpkin insurance is quick to process…
Pumpkin insurance is quick to process claims. Filing a claim is easy too and their customer service is responsive and knowledgeable. Also, by comparison, they’ve got one of the best plans out there. Glad I chose pumpkin!
Insurer: Pumpkin
By: Ramona Atkins
Fast and efficient
Everything is electronic now a d my vet sends me digital notes and receipts so filing claims is a breeze. Only one issue is I would prefer to get an electronic transfer of the payment rather that a check in the mail.
Insurer: MetLife
By: Ginny
Quick and Easy
Easy submission. Timely payment. No questions. No issues. Just the way it should be. Thanks. MM
Insurer: MetLife
By: Mike Molosso
My dog Finley Golden Doodle.
Very helpful. Figured out my payment and sent it the next day . Thank you.
Insurer: Trupanion
By: Raymond
Fast refund of money for claim
Pumpkin refunded the money I put out for my dog’s surgery so quickly. I was impressed!
Insurer: Pumpkin
By: Gina
Waiting to be processed
I have just recently paid the down payment. I feel like the process should be quicker ex: Like when purchasing car insurance, you receive immediate coverage. The process takes a little longer than one might expect.
Insurer: Nationwide
By: customer
I wish my health insurance was this…
I wish my health insurance was this easy and transparent. Healthy paws is the best pet insurance I’ve ever used. App makes it easy. Snap a picture of the invoice and the reimbursement is in your account in a couple of days.
Insurer: Healthy Paws
By: Laura Nielson
Best Pet Insurance Around
The ease of submitting a claim. Speed of claim reimbursement. Your customer service team was also extremely helpful when I was on leave from work and needed to make payments directly.
Insurer: MetLife
By: Gab T