Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Easy to upload documents
Easy to upload documents, quick review time by agents. Money goes directly into your axcount
Insurer: MetLife
By: customer
Easy to navigate and quick pay out.
Easy to navigate and quick pay out.
Insurer: Pumpkin
By: Kayleigh
Sent my receipts to SPOT and they…
Sent my receipts to SPOT and they contacted my vet for proof and sent a check after taking out the deductible...very easy process
Insurer: Spot
By: Sue Lovelace
Such an easy process to submit a claim
Such an easy process to submit a claim. Take a picture of the receipt and the vet’s notes and that’s it. Quick payment too!
Insurer: MetLife
By: Joanne H.
Peace of mind *
In today's day & age knowing I'm working with insurance company who stands by their word is paramount. I like the easy submission of claims & quick reply of receipt of claim followed by payment in timely fashion !!
Insurer: Pumpkin
By: Linda
App was easy to navigate and start…
App was easy to navigate and start policy
Insurer: MetLife
By: Rob Allen
It’s was very simple to apply
It’s was very simple to apply
Insurer: MetLife
By: Avion Smith
I took my kitty to the emergency vet .
I took my kitty to the emergency vet .. pretty traumatizing for both of us and my pocket book... I turned the vet bill In to spot with all the notes and itemized receipt...which was easy to do on line with my phone... and within 10 days they reviewed it and said they are paying all except my $250.00 deductible... pretty amazing... thank you Spot. I've shared this with my friends and they were pleasantly surprised as well.
Insurer: Spot
By: Elizabeth Bowers
Easy to apply onlinePet insurance
Easy to apply online. I started my application, then had to put it on hold for a bit. When I came back to finish it, everything was still there.
Insurer: MetLife
By: Mike Walsh