Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Terrible Service
Been waiting 7 weeks to have a claim paid. Allied today and was told it still had not been reviewed and asked if I wanted it expedited? Are you FING kidding me? Plan to cancel and write a bad review just about everywhere and anywhere I can.
Insurer: Nationwide
By: Bill
The reimbursement process is too slow.
Getting answers over the phone is like getting smoke blown up your behind. The reimbursement process is way too slow.
Insurer: Nationwide
By: Nichol
Claim is easy
Claim is easy to submit. The check came very quickly
Insurer: Trupanion
By: Linda
Claims were easy
Claims were easy to submit and Trupanion paid promptly! Very happy!
Insurer: Trupanion
By: Suzanne
Trupanion is amazing
Trupanion is amazing and reimbursements are easy and timely!
Insurer: Trupanion
By: Amy
Claims process is easy
Claims process is easy and hassle-free, and I love that the money gets deposited directly into my account! Monthly cost isn t exorbitant either.
Insurer: Trupanion
By: Kimberly
My vet sent in all paperwork
haven't had much experience with Trupanion yet, but so far I've had no problems. My vet sent in all the paper work and I got reimbursed not to long after.
Insurer: Trupanion
By: Sherry
My wife and I can’t say enough good things about this insurance.
The process for filling the insurance was so easy and other than a hiccup with my banking information it was a breeze. So thankful we had this insurance.
Insurer: Nationwide
By: Billy
We are so greatful
Thank you for making this process so easy. It was one less thing to worry about after 3 vet visits and spending over 1,000 dollars. Thank you a million times.
Insurer: Nationwide
By: Giovanna
Great coverage and response time.
As a traveling photographer, Nationwide provides me a comfort level that no matter where I am in the US, my pal Mannie is covered. Whenever we have required care, Nationwide always has been quick to respond and never has delayed payment.
Insurer: Nationwide
By: Charles