Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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DO NOT BUY/BUYER BEWARE
OMG, you will not get reimbursed without having paid for services that you cannot receive back from this company. I pay over 100 dollars a month for pet insurance through this company. You would think that they could find a real excuse for why they cannot process your claim instead of send an auto-reply out. However, you know what they can do exceptionally well? CHARGE YOU ON TIME. Go with another company or no insurance at all because this is a scam.
Insurer: Pets Best
By: Jasoleil
Excellent Service!
The entire process from submitting invoices, to receiving status updates and finally, the reimbursements appearing in my bank account, was smooth and efficient. I am extremely satisfied and will recommend your company to all my friends and family.
Insurer: Trupanion
By: David
Great Experience!
Easy claim filing and fast processing.
Insurer: Trupanion
By: Alan
Great service!
It was quick and painless. My doctor filled out and submitted forms. I didn't even realize they would do that. All electronically. Then they called my vet and I got a check a few weeks later.
Insurer: Trupanion
By: Claire
My dog Pierce
Trupanion has been extremely fair and quick payment of my claims is a real plus
Insurer: Trupanion
By: Arleen
Always an easy process.
Always an easy process. Thank you.
Insurer: Trupanion
By: Chris
Review of claim
Easy and simple to file and understand
Insurer: Trupanion
By: Barbara
Great service
Trupanion was very easy to work with. This was a tough time and you took care of us without any issue. Thank you!
Insurer: Trupanion
By: Oommen
Tish
fast turnaround, no hassles
Insurer: Trupanion Canada
By: David