Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Easy claim filing-Great Service
This is the second claim we have filed, one for wellness, one for accident and it's so easy. They process in a timely manner! Anytime we spoke to a representative, they have been friendly, helpful and answered every question. Customer care agent, Schelie, recently called us to follow up on the accident claim we filed and she was very nice and concerned about my pet. Just great all around service! Thank you!
Insurer: ASPCA
By: Ancil
Great insurance
Easy to turn in bills and refunds come very fast
Insurer: Trupanion
By: Pam
Tina
I received the check by so quick, what a relief.
Insurer: Trupanion
By: Colleen
my claim was promptly assessed and payment according to qualifications paid out immediately
my claim was promptly assessed and payment according to qualifications paid out immediately
Insurer: Trupanion Canada
By: Barry
Thank goodness for Trupanion
Fast and easy. Billed directly to Trupanion is very convenient.
Insurer: Trupanion Canada
By: Cindy
Best!
U offer an extremely easy process. Love it.
Insurer: Trupanion
By: Gail
Great Claims Experience.
Easy filing and quick reimbursement. I especially appreciate the status updates.
Insurer: Trupanion
By: Alice
Great insurance provider!
The reimbursement took about 3 weeks but it was smooth! Thanks for covering my chloe!!
Insurer: ASPCA
By: Ashley
I would recommend your company to everyone.
I have had nothing but good experiences with Nationwide. Always a quick turnaround with reimbursement. Nationwide has a genuine interest with our pet in mind. Laurie
Insurer: Nationwide
By: Laurie
Fast and very easy.
I'm very pleased with Figo. Filing a claim on the app is extremely easy and doesn't require you going somewhere to fax it. That's the best part. They processed my claims in one day, and I received my refund in my bank account 2 days later. I would definitely recommend Figo. I've had other dog insurances, and this is by far the fastest and most efficient !
Insurer: Figo
By: Melanie