Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Healthy Paws provides friendly service, easy claim submitting with a phone app, and quick claim and payment processing.
I am very pleased with my decision to take out a Pet Policy with Healthy Paws. Their phone app makes submitting claims quick and easy. Claims and claim payments are processed quickly. The few times I called, I was connected with friendly and helpful staff. Following a claim submitted for double elbow dysplasia surgery, Healthy Paws sent an email wishing my pet well. I have nothing but praise for Healthy Paws.
Insurer: Healthy Paws
By: Heidi
Thank you
With five dogs in our family, it was important to have insurance for their medical care. Embrace has helped us financially on many occasions to date. We’ve been through tracheostomies, Cushing, gastric foreign body removal, lymphadenopathy, frontal lobe tumor, bladder stone removal and now pheochromocytoma. As we lose our beloved pets, we rescue yet another. And the newbie is immediately added to our policy. We have a dog sitting business (The Irish Sitters, LLC) and a huge clientele. There is never a day that we don’t tell our clients about Embrace. Y’all have pulled us through some very hard times and we appreciate the service you offer. Thank you Embrace!
Insurer: Embrace
By: Cathy
Exceptional Value & Great Service
So far, Healthy Paws has been amazing! Our puppy has had two overnight vet stays since we got her 5 months ago. I signed up for Healthy Paws the day we got her home, and Healthy Paws has quickly and painlessly reimbursed us with easy communication and a super easy app to upload receipts and documents directly from the vet. They even check up on her via email after they've reimbursed me. The kicker is that I picked Healthy Paws as they were the least expensive with the highest reimbursement rate. So, great service & value!
Insurer: Healthy Paws
By: Nancy
Quick & easy process!
The process was simple and quick, as was reimbursement.
Insurer: Trupanion
By: Hannah
So thankful for Trupanion
We made sure to feed our young cat high quality food and drink lots of water, but unfortunately he still developed urinary crystals and needed to spend 2 nights in the emergency clinic being treated. We were sent home with lots of medication and a very high vet bill, I was SO thankful that I had Trupanion Insurance to help with this cost! The claim was submitted by the vet's office and the money was deposited into my account a few days later. Seriously, thank you So much for making this process easy and so much less stressful. I've recommended Trupanion to everyone with pets!!
Insurer: Trupanion Canada
By: Kelsey
Fast claim payment and easy to file
I scanned an invoice and receipt and in TWO HOURS, the eligible reimbursement was in my checking account with clear explanation of the payment.
Insurer: Figo
By: Mary
Very pleased
up loading claim information is easy, replies from trupanion are immediate. Great experience.
Insurer: Trupanion
By: Erica
No Hassle Claim
The process was appropriately easy. Easy form and quick response including reimbursement.
Insurer: Trupanion
By: Scott