Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


February 19, 2020

Very satisfied with Nationwide Insurance

Love the VitusVet app - makes submitting claims a breeze.

Insurer: Nationwide

By: Christine

Useful
February 19, 2020

Happy with Nationwide!

We’ve eben very, very happy with the Whole Per Wellness policy. It has made it so easy to file and be reimbursed for a claim. The Major Medical, which we have on our older cat, is also a good policy. Payments of both policies are made quickly.

Insurer: Nationwide

By: Marjorie

Useful
February 19, 2020

Glad I have it

Running gun dogs they’re bound to get injured once in a while. I’ve saved thousands in vet bills with having insurance. As simple as taking a picture of the bill, sending it in makes no hassle and receiving a direct deposit is a no brainer.

Insurer: Nationwide

By: Evan

Useful
February 19, 2020

Prompt Reimbursement

The speed of reimbursement has greatly improved .

Insurer: Nationwide

By: Bernadette

Useful
February 19, 2020

Awesome Coverage

Unfortunately my Golden Retriever Dillon has spent a lot of time at vet clinics. He has been diagnosed with heart arrhythmia and melanoma. If that wasn't enough he started throwing up and bloating. We have had three Trupanion claims in the last 7 months and Trupanion has been great. I submit my invoices and usually get an answer/payment within a couple days. It gives me great relief knowing I have Trupanion when Dillon has an issue.

Insurer: Trupanion

By: Cami

Useful
February 19, 2020

Very Satisfied

I'm happy to say that my claims were handled quickly, as was my refund for covered expenses.

Insurer: Trupanion

By: Wanda

Useful
February 19, 2020

Excellent claim experience

Very easy to submit, love the ease in processing (and timeliness).

Insurer: Trupanion

By: Rachel

Useful
February 19, 2020

Highly recommend trupanion

Quick and easy claim process and fast repayment

Insurer: Trupanion

By: Thomas

Useful
February 19, 2020

Highly Recommend!

Fast and easy. Allows us to focus on our pet when they are healing or in need of care. The bill is never a concern and that is such a relief. We recommend Trupanion to all of Our fellow pet owners.

Insurer: Trupanion

By: Dennis

Useful
February 19, 2020

More efficient process than expected.

Much quicker turn-around than I thought. Especially for my first claim. I also called to ask questions before my dog's surgery. The lady on the phone was very helpful.

Insurer: Trupanion

By: Karen

Useful

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