Other
Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
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Read the fine print
Apparently you have to read the fine print carefully...this company will not honor a claim that is filed 6 months after the date of service. I found that due to many family emergencies, this was my situation. I had tried multiple times at night to submit the claim, but there was something wrong with the site and it wouldn't take the uploaded documents. It finally did, but now its too late and I won't be reimbursed for anything. I made a donation in the form of a premium to this company.
Insurer: Nationwide
By: julie
Being told you are missing Mando’s…
Being told you are missing Mando’s Explanation of Benefits showing that your pet had coverage with your previous provider for this condition ( hypothryoidism). I have previously uploaded complete history for Mando. Also this current claim has nothing to do with hypothryoidism and he doesn't have hypothryoidism. I'm not sure where this came from. Bloodword was to confirm that he didn't have it as we didn't know what was causing his pain.
Insurer: MetLife
By: Tony Volpentest
It takes MetLife nearly 4 weeks to…
It takes MetLife nearly 4 weeks to refund minimal refund to me. Then you lied about me being covered for my lovely female to be spayed. And then I cancelled my insurance with you and you still did an autopay for another month. The worst experience with MetLife. Don’t sign with them
Insurer: MetLife
By: customersharol haile
Follow up from November.
Follow up from November. Absolute scam paid the policy in full, Spot Pet did not pay any of our claims, all claims submitted multiple times by our local veterinary and complies with Spot Pet Policy. Filing in small claims court, absolutely a scam. Awful phone service, after many hours of calls and re submitting of all of the claims, the supervisor scheduled to call us on 11/28, no call no show. Stay far away from this company. SCAM !!!!!!!!!!!!!!!!!! Papers have been notarized as I informed 3 representatives that we were filing in CT small claims court, you can call us at 860-280-1388, review and pay the 3 invoices asap or on 12/15 I will proceed with the filing process, I also emailed you a copy of the CT small claim information. Unacceptable at every level especially management level. I will submit all vet invoices and our service agreement on this website for proof of their scamming customers
Insurer: Spot
By: Lenny Sabia
Great experience I am really happy to…
Great experience I am really happy to find you and really grateful. Thank you Sonnet .
Insurer: Sonnet
By: Zulfikar Ali