Other
Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
15,625 total
Other Categories
Terrible customer service, Terrible Claim process
Terrible customer service. I purchased insurance in February , in August I had to take the dog to the doctor and this insurance company is not processing a claim . This insurance company is a scam. Please be aware!!! The dog got sick on Saturday and I took him to the nearest vet hospital that was open. Insurance send a request for the dog medical records to the doctor that doesn't have it. I spoke on the phone for hours and was told that I can't submit medical records by myself. This company is just taking money from the people. When I asked for the full premium refund since they are not paying the claim they refused to refund my money. Unbelievable !!!
Insurer: Pets Best
By: Emanuel
The piece of mind with this coverage is extremely valuable!
The piece of mind with this coverage is extremely valuable!
Insurer: Nationwide
By: Mike
Your company is the best in helping people help their pets.
I trust my pets health to the vet who has taken care of all of my girls since 1981 and I know I can trust your company to comply with the terms of the insurance I've purchased for her to keep her healthy and happy for years. Trouble is, no dog lives long enough.
Insurer: Nationwide
By: Shirley
Thank you for making easy for me.
Awesome insurance
Insurer: Nationwide
By: Marisol
Deceased
Overall, your program is a good one. Just wish that an email like this would take into account the nature of the last claim that was sent, which was for the euthanasia and cremation of our Mandy. I know it's probably just an automated system, but it actually brought up some very sad feelings.
Insurer: Nationwide
By: Kevin
Excellent customer service, and answered all my questions
10 rating in all areas.
Insurer: Trupanion Canada
By: J.
Such a Relief to have such a wonderful company and service. Came through at a crucial time.
Very pleased and will continue to push to get friends on this service.
Insurer: Nationwide
By: Jesse
My experience was stress free.
My experience was stress free.
Insurer: Trupanion
By: Evora
Grateful!
I love you guys! I have recommended Trupanion to every person with a pet and is thinking about getting a pet. I have posted my experience and the importance of having your pets insured several times on Facebook several times. I'm grateful that you've helped us.
Insurer: Trupanion Canada
By: Cherry