Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Peace of mind and your pet
Peace of mind when it comes to the health care of your pet is important. We have our two cats and dog insured with Hartville Pet insurance. Last year our Siamese was diagnosed with restrictive cardio myopathy-endomyocardial form. This was where Hartville stepped in and made decisions for treatment doable. Hartville Pet Insurance is a compassionate company dedicated to providing our pets the ability to have the health care they need. Our fur babies give us so much and deserve the best health care we can give them. Hartville Pet Health insurance gives us that opportunity. Claims are easy to file and quickly processed.
Insurer: Hartville
By: MaryAnn
Super easy & fast
Love this insurance. My dog just had surgery and I received my payment fast. She had several appointments leading up to the surgery and any questions they. Had, they went right to the vet. Other insurers do not do this.
Insurer: Embrace
By: Donna
very helpful kind and caring
even after the claim was settled (in a very time mater) I received a phone call inquiring how my dog was doing.
Insurer: ASPCA
By: PENNY
Robbie was very pleasant and answered all my questions.
Robbie was very pleasant and answered all my questions. As for Trupanion I love them. In fact I just recommend them to two of my friends and you may soon be hearing from them,i could not say enough great thing.
Insurer: Trupanion
By: Lynn
because you are always there,
because you are always there, great response and quick!!
Insurer: Trupanion
By: Susan
Claims are always processed quickly,
Claims are always processed quickly, and whenever I have questions, customer service is always eager to help. Very happy with Trupanion, and I have recommended it to friends.
Insurer: Trupanion
By: Heather
Easy to fill out.
Easy to fill out. Easy process very happy with the service
Insurer: Trupanion
By: Michelle
Great coverage.
Great coverage. Peace of mind that I can afford to adequately care for my pet. Great service. Love the direct billing.
Insurer: Trupanion Canada
By: Vicki