Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Your awesome
I have two dogs and both have had to have surgery one for patella and the other bladder stones and tumors. You have been there for me with both of my furbabies. I want to thank you and as a repeat customer I am totally satisfied with your service. Any time I need a question answered you have responded fast with knowledge about my question. Your service is always 5 star. Thank you for being there. I always recommend you to people I meet.
Insurer: Pets Best
By: Sherry
PetsBest is fabulous!
My experience with PetsBest has been wonderful. They are prompt, courteous, and fully explain the results of your claim. I highly recommend them!
Insurer: Pets Best
By: Patty
I've always been well treated
I've always been well treated by the folks at Trupanion.
Insurer: Trupanion
By: John
You are awesome.
You are awesome and I thank you for being there. I gave you a lower rating for ease of filing because my Vet does not send email of billing in PDF format. It is Microsoft and it will not translate to your online filing.
Insurer: Pets Best
By: Sherry
Great customer service
Great customer service and coverage for my pet
Insurer: Trupanion Canada
By: Lurdes
Always helpful, professional, accessible
Always helpful, professional, accessible and excellent coverage.
Insurer: Trupanion Canada
By: Becky
I would recommend Trupanion.
I would recommend Trupanion. Customer service is great!
Insurer: Trupanion
By: Ashley
As always very pleasant
As always very pleasant and helpful customer service.
Insurer: Trupanion
By: Julie