Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
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Best pet insurance
Nationwide pet insurance has saved me from a financial disaster. My dog Kate suffered from some serious medica issues these past few months and many trips to the vet. Fingers crossed, I'm hoping she is getting better. Thank you
Insurer: Nationwide
By: Bernadette
Excellent
From day one NWPI has been nothing short of wonderful to us, our fur child has been a bit of a trouble maker. He has visited his vet/their emergency dept a few times and every time Nationwide has been there to help us with the cost. We can not thank you enough.
Insurer: Nationwide
By: Amandalee
Nationwide is the best!
Every time I have needed Nationwide, they are there to help. Customer service is wonderful. I had one claim that paperwork got lost in transit, but once they found the paperwork, our claim was processed quickly.
Insurer: Nationwide
By: Ally
Nationwide is AMAZING- especially if you are a bulldog owner!
Nationwide is always understanding and fast to return my claim. I have never had an issue and have been using them for 3 years!!!!
Insurer: Nationwide
By: Bridget
Great service.
So happy I got pet insurance for my dog. Best decision I ever made. It’s so easy to file a claim through the app on the phone.
Insurer: Nationwide
By: Rachel
If you don't have HealthPaws you don't have the best Pet Insurance!
Within 30 minutes a Healthy Paws manager approved a direct pay to the Vet Center where my dog had just spent 3 nights. Previously, direct pay was provided to my dog's vet for a sick visits. The only downfall about healthypaws pet insurance is that not enough people know about it. I highly recommend this insurance for your pet. You won't be disappointed.
Insurer: Healthy Paws
By: Vivian
I value the hassle-free claims process and customer care.
I have recommended NationWide Pet Insurance to friends and family and will continue to do so. They've been professional every time I needed something and process claims quickly and fairly.
Insurer: Nationwide
By: Kate
Nationwide has been a life saver. As anyone knows who take their pets to the vet, it is very costly. They process claims quickly
I tell everyone about your insurance. Vet bills are the same as a person going to the doctor or hospital. Your have never let us down and we really appreciate it. Keep up the good work!
Insurer: Nationwide
By: Judith
My experiences have always been very good.
Thank for getting my latest claims handled quickly. I really appreciate it.
Insurer: Nationwide
By: Ruth
Great Service
Great service and I never had any issues when submitting a claim for recoup of payments. Great Service.
Insurer: Nationwide
By: David