Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
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Nationwide Dog Insurance
Overall pleased with my Nationwide Pet Insurance experience. My puppy has been getting sick after going to puppy daycare and the ease of Nationwide’s Claim process has made visiting the vat less stressful, helping me get my puppy healthier.
Insurer: Nationwide
By: Moraya
Inquiry re: refund
The representative was very pleasant and knowledgeable. Answered all my inquiries very well.
Insurer: Figo
By: Elna
Good service
I was very impressed with the promptness and thoroughness of handling my claim for Sneak.
Insurer: Nationwide
By: Lori
It is nice to know that when unexpected accidents or illness happen that you have help in paying to take care of your pet.
This is the second German Shepherd that I have insured. Each claim that I have filed has been paid in reasonable time. Everyone I have dealt with has been professional and pleasant.
Insurer: ASPCA
By: Shirley
Great customer service
Great customer service, easy to understand plans to suit everyone's budget, a must I feel to help defray costs of owning a pet. First time pet insurance purchase, owned pets all my life, should of had AKC for each one of them. Very satisfied with my AKC plan choice.
Insurer: AKC
By: Andrew
Amazing
Amazing. Claim was handled lighting quick. Thank you Trupanion!
Insurer: Trupanion
By: Jesus
Love Trupanion
So easy and quick! I love it!
Insurer: Trupanion
By: Pat
Peace of mind
Trupanion has been there every step of the way. Our dog is being treated for Lymphoma and doing well. This would not be possible without Trupanion. Peace of mind is everything.
Insurer: Trupanion
By: Liz