Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Fantastic Pet Insurance Company
I was referred to Healthy Paws by someone I trusted when it came to the health and welfare of my dog Jack. And I have recommended Healthy Paws to every pet parent. I’m a dog trainer and have a dog rescue and one of the topics I cover with them is securing health insurance for their beloved pets. Healthy Paws makes it so simple to send in your claims and the turnaround for reimbursement is amazing. Highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Michele
Wonderful
Our 10 year old Corgi came down with pneumonia and wound up in the specialty care center in an oxygen cage on Christmas Eve was was there until New Years day. As you can imagine it was Very, Very expensive. I don't know what we would have done without her insurance. They did pay 90% of her bill and on top of that the claims process is simple. The vet submitted the bill, I had a response the next day and received the payment within 1 week. I don't think it could have been any more efficient than that. Our little dog is recovering and I am grateful that we had insurance to help cover the cost
Insurer: Healthy Paws
By: Monika
I am absolutely pleased with embrace pet insurance and feel much better knowing that when my pet is covered
Absolutely love embrace and feel good about choosing them to insure my pets
Insurer: Embrace
By: Linda
What more could you ask for!!!
This company in unmatched in customer care and service and so easy to deal with. I have a rescue and two months after we rescued her, she was diagnosed with a need for knee surgery. Not a question asked; the Veterenarian Service did all the paperwork, got approval immediately, set up the surgical date, paid my copay and DONE!! Wonderful company
Insurer: Trupanion
By: Francine
Best Insurance Company Ever
All of our dogs are insured by Embrace. One of our dogs recently got pneumonia and Embrace was great in covering her vet bills. Thank you Embrace for processing our claim quickly!
Insurer: Embrace
By: Carol
So pleased. I was reimbursed 90% less my deductible
Very pleased. Customer service was wonderful as well.
Insurer: Pets Plus Us
By: Gail
Great response to my questions
Great response to my questions
Insurer: Trupanion
By: Edward
Trupanion was easy to set up.
Trupanion was easy to set up. When I called for assistance the service was quick and very professional.
Insurer: Trupanion Canada
By: Dino
Very friendly and helpful
Very friendly and helpful
Insurer: Trupanion Canada
By: Sara