Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


August 21, 2020

Always very helpful

Always very helpful

Insurer: Trupanion

By: Roberta

Useful
August 21, 2020

Andrea was knowledgeable patient and kind in regards to my Situation

Andrea was knowledgeable patient and kind in regards to my Situation

Insurer: Trupanion

By: Milagros

Useful
August 21, 2020

Trupanion Makes Difficult Times Easier

As always, it was quick and satisfying. Please keep doing things this way. Trupanion makes difficult times easier.

Insurer: Trupanion

By: Jenna

Useful
August 21, 2020

Nurse

First time with the company and very satisfied with the services, fast with the follow up

Insurer: Trupanion

By: Marieta

Useful
August 21, 2020

Nothing is certain these days and to know you have your pets best welfare in mind is one less worry if something should happen.

Nothing is certain these days and to know you have your pets best welfare in mind is one less worry if something should happen. I have experience friendly service and helpful feedback.

Insurer: Trupanion Canada

By: Diane

Useful
August 21, 2020

Ashley was very helpful with my questions.

Ashley was very helpful with my questions.

Insurer: Trupanion

By: Karen

Useful
August 21, 2020

Because Kat was very helpful and professional!

Because Kat was very helpful and professional!

Insurer: Trupanion

By: Arletta

Useful
August 21, 2020

Customer service has been great I just wish there was a quicker way to file claims under one injury without having to file an appeal.

Customer service has been great, I just wish there was a quicker way to file claims under one injury without having to file an appeal.

Insurer: Trupanion

By:

Useful
August 21, 2020

Great Service!

Fast reimbursement. Very pleased with service.

Insurer: Trupanion

By: Barbara

Useful
August 21, 2020

Stress free way to sum it claims.

I liked how each claim was acknowledged promptly, Notified it was completed, and explanation of coverage with each one.

Insurer: Trupanion

By: Loretta

Useful

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