Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great company!
The submission process was done simply online and the review and reimbursement process was quick and painless.
Insurer: Trupanion Canada
By: Luanne
I have been very happy with the timely responses to estimate submissions.
I have been very happy with the timely responses to estimate submissions. Everyone is always very friendly and helpful!
Insurer: Trupanion Canada
By: Chelsey
Great sign up experience
Very helpful. Explained policy coverage clearly. Very personable and patient.
Insurer: Trupanion
By: Lisa
Peace of mind
Excellent explanation and conversation. I am glad to have coverage for our new dog.
Insurer: Trupanion
By: Lori
Pebbles
Quick efficient and very professional
Insurer: Trupanion
By: Rose
Piece of Mind
My doggie has had a few health problems, and every time he needs a test or a check I always have piece of mind because I know Trupanion has him covered. Every test and surgery, even his medications, have been covered. Claims are easy to file, and reviewed quickly. Refunds are paid out just as quickly. I recommend Trupanion to anyone I know who owns a pet.
Insurer: Trupanion
By: Jayma
Quick and Easy Website
Extremely easy to navigate the website
Insurer: Trupanion
By: Lorraine
Quick easy and friendly!
Quick, easy and friendly!
Insurer: Trupanion
By: Sara
Always very courteous and claims are paid quickly.
Always very courteous and claims are paid quickly.
Insurer: Trupanion Canada
By: Elizabeth
Awesome
Very fast and responsive
Insurer: Trupanion Canada
By: Andrea