Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


January 01, 2021

Polite helpful and knowledgable.

Polite, helpful and knowledgable.

Insurer: Trupanion Canada

By:

Useful
January 01, 2021

So far my experience was good with Trupanion

So far my experience was good with Trupanion

Insurer: Trupanion Canada

By:

Useful
January 01, 2021

Excellent communications; claim processed quickly; good freindly people with whom to deal.

Excellent communications; claim processed quickly; good freindly people with whom to deal.

Insurer: Trupanion

By:

Useful
January 01, 2021

Excellent customer service and knowledgeable staff.

Excellent customer service and knowledgeable staff.

Insurer: Trupanion

By:

Useful
January 01, 2021

Excellent customer service and very friendly!

Excellent customer service and very friendly!

Insurer: Trupanion

By:

Useful
January 01, 2021

Customer service

Excellent customer service!

Insurer: Trupanion

By:

Useful
January 01, 2021

I was referred by a friend who is very please with this product.

I was referred by a friend who is very please with this product. Amber was very professional during the enrollment process. She answered all my questions and very patient completing my enrollment around my busy work schedule.

Insurer: Trupanion

By:

Useful
January 01, 2021

Great customer service!

Customer service was very good!

Insurer: Trupanion Canada

By:

Useful
January 01, 2021

I believe in this insurance as a long time pet owner who’s unfortunately experienced high vet bills for sick pets in the past!

I believe in this insurance as a long time pet owner who’s unfortunately experienced high vet bills for sick pets in the past! Will never be without it! Also customer service is fantastic, very friendly & informative!!

Insurer: Trupanion Canada

By:

Useful
January 01, 2021

I was very satisfied with your customer service It was very helpful with making my decision to choice trupanion.

I was very satisfied with your customer service It was very helpful with making my decision to choice trupanion.

Insurer: Trupanion Canada

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.