Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


January 14, 2021

Excellent customer service

Excellent customer service

Insurer: Trupanion

By:

Useful
January 14, 2021

Amazing pet insurance

I recommend Trupanion to every single friend or family member with a pet. I can't say enough good things about Trupanion - they have been there for us in the most stressful times and made a very worrisome situation a little more bearable. Thank you for such amazing service!

Insurer: Trupanion

By:

Useful
January 14, 2021

Great Customer Service

I spoke with a very friendly, young lady who was very helpful.

Insurer: Trupanion

By:

Useful
January 14, 2021

A very pleased customer!!

Trupanion has handled my claims in a very timely matter! I’m very pleased with them!

Insurer: Trupanion

By:

Useful
January 14, 2021

Trupanion is absolutely the BEST!!

Trupanion is the best.. Not only are they extremely caring for you and your pet, they get your claims processed very quickly and your reimbursement back to you immediately. Without Trupanion I would have never been able to give my precious pet such wonderful care to keep her happy and healthy and with me for as long as she lives!

Insurer: Trupanion

By:

Useful
January 14, 2021

I would recommend Trupanion as I have had good experiences to-date.

I would recommend Trupanion as I have had good experiences to-date.

Insurer: Trupanion Canada

By:

Useful
January 14, 2021

I’m always happy.

I’m always happy. Your company is always prompt and efficient

Insurer: Trupanion Canada

By:

Useful
January 14, 2021

Always helpful

Always helpful

Insurer: Trupanion

By:

Useful
January 14, 2021

Answered and explained all my questions and more

Answered and explained all my questions and more

Insurer: Trupanion

By:

Useful
January 14, 2021

Clear and helpful customer service easy portal interface

Clear and helpful customer service, easy portal interface

Insurer: Trupanion

By:

Useful

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