Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Very well explained and the lady I spoke to was very helpful
Very well explained and the lady I spoke to was very helpful
Insurer: Trupanion Canada
By:
Because he was very patient and explained everything.
Because he was very patient and explained everything.
Insurer: Trupanion
By:
Excellent help knowledge and professionalism from staff.
Excellent help, knowledge and professionalism from staff.
Insurer: Trupanion
By:
Good service courteous people covers meds services
Good service, courteous people, covers meds, services
Insurer: Trupanion
By:
Great customer support
Great customer support
Insurer: Trupanion
By:
I chose score: "10" because there is no higher option provided.
I chose score: "10" because there is no higher option provided. In the 5yrs that I've been a Trupanion policy holder, I've always been rendered excellent customer service.
Insurer: Trupanion
By:
The people were so helpful and pleasant and the payment was super fast!
The people were so helpful and pleasant and the payment was super fast!! So impressed with Trupanion!!!!! Every business should learn from them- an absolute pleasure to deal with, especially at a very scary time.
Insurer: Trupanion
By: