Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


February 05, 2021

Fair pricing great costumer service

Fair pricing, great costumer service

Insurer: Trupanion

By:

Useful
February 05, 2021

Fast answering of the phone.

Fast answering of the phone. Sympathetic and helpful representative. Only 6 minutes for the answers.

Insurer: Trupanion

By:

Useful
February 05, 2021

Super nice and helpful

Super nice and helpful

Insurer: Trupanion

By:

Useful
February 05, 2021

Sydney was wonderful

Sydney was wonderful

Insurer: Trupanion

By:

Useful
February 05, 2021

Very kind and helpful

Very kind and helpful

Insurer: Trupanion

By:

Useful
February 05, 2021

Enrolled with ease

Agent was most helpful, informative and courteous

Insurer: Trupanion

By:

Useful
February 05, 2021

Agents are friendly efficient and knowledgeable.

Agents are friendly, efficient, and knowledgeable.

Insurer: Trupanion

By:

Useful
February 05, 2021

Always a prompt response and well explained.

Always a prompt response and well explained.

Insurer: Trupanion

By:

Useful
February 05, 2021

Absolutely Amazing!!

ALWAYS AMAZING SERVICE. THANK YOU for taking care of my baby and keep up the great work!!!!

Insurer: Trupanion

By:

Useful
February 05, 2021

Ashley was very helpful and compassionate.

Ashley was very helpful and compassionate.

Insurer: Trupanion

By:

Useful

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