Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Great new app for Trupanion
The new app is great. So easy to use and my claims were processed quickly.
Insurer: Trupanion
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Everyone is always accommodating and nice.
Everyone is always accommodating and nice.
Insurer: Trupanion
By:
Fergus and Mom Cat
I received quick, friendly and helpful responses to my emails, and the entire process was very smooth.
Insurer: Trupanion
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Frappachino's Starbuck's Life
People at Trupanion are absolutely awesome.
Insurer: Trupanion
By:
Good info fast - very friendly
Good info fast - very friendly
Insurer: Trupanion
By:
great help and knowledge
very helpful in setting us up with a policy for our dog.
Insurer: Trupanion
By:
Happy dog mom
I can’t thank you all enough. I wish you ran health insurance for humans. You are fast and efficient. Thank you!
Insurer: Trupanion
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love trupanion !!!
ALWAYS AWESOME - YOU GUYS ARE THE BEST
Insurer: Trupanion
By:
Mostly, Trupanion, is a Good company
It seems to take longer than necessary to review claims that are basically an ongoing claim and longer to get a check out when finally finished. I would do a direct deposit but apparently you can only use one acct for your pet. My husband uses an account to pay for the monthly premium and I want to use a different acct for deposits but the site will not allow for it.
Insurer: Trupanion
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