Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


March 09, 2021

Great service

10+/10 the help I received was great! Made it very easy to sign up and answered all my questions kindly and patiently

Insurer: Trupanion Canada

By:

Useful
March 09, 2021

Roy B Morton

great people and service!!

Insurer: Trupanion

By:

Useful
March 09, 2021

Great service!

great service! very nice on the phone and supported the entire process until completion, they care!

Insurer: Trupanion Canada

By:

Useful
March 09, 2021

Great service!

great service! very nice on the phone and supported the entire process until completion, they care!

Insurer: Trupanion Canada

By:

Useful
March 09, 2021

Quick knowledgeable and sweet!

Quick, knowledgeable and sweet!

Insurer: Trupanion

By:

Useful
March 09, 2021

Simple terms comprehensive coverage and great customer service

Simple terms, comprehensive coverage, and great customer service

Insurer: Trupanion

By:

Useful
March 09, 2021

Excellent customer care

The gentleman that helped me enroll was great. Thorough. Knowledgeable abc kind.

Insurer: Trupanion

By:

Useful
March 09, 2021

Trupanion’s customer service representatives are always professional helpful friendly and they are very sincere about caring about my pets.

Trupanion’s customer service representatives are always professional, helpful, friendly, and they are very sincere about caring about my pets. Trupanion insurance is a very caring , authentic pet health insurance. Without Trupanion my beloved pets would have died. I am so thankful to Trupanion and I feel they are the best pet insurance that everyone should have their pet.

Insurer: Trupanion

By:

Useful
March 09, 2021

very professional and courteous service---thank you!

very professional and courteous service---thank you!

Insurer: Trupanion

By:

Useful
Verified March 09, 2021

Very patient

Bryce was excellent on the phone. Very patient abs answered all my questions. Will be requesting to speak with him for all future conversations. Thank you Bryce!

Insurer: AKC

By:

Useful

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